UCSC Genome data download not accessible.

[Lang Mei]

Dear  UCSC Genome Team：

             Thank you for your excellent work. I recently wanted to download data from USCS, but I found that the download page is not accessible, such as this URL: https://hgdownload.soe.ucsc.edu/goldenPath/hg19/bigZips/hg19.2bit. I would like to ask what the issue is. Is there a problem with the server lately that prevents downloading data?

Best wishes

Mei

[Maximilian Haeussler]

Hi Mei,

Our primary download server is down right now, but you can use the second one:

https://hgdownload2.soe.ucsc.edu/goldenPath/hg19/bigZips/hg19.2bit

The server will be fixed within a few hours, sorry for the service interruption.

best

Max

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[Adam Clayton]

Any chance someone can explain how to change settings in IGV to access the genome files on the hgdownload2 server mentioned above?

-Adam

[Gerardo Perez]

Hello, Adam. 

Thank you for using the UCSC Genome Browser and for reporting your issue.

We experienced an issue with our download server, which has now been resolved. We apologize for any inconvenience this may have caused. Let us know if you experience any further issues, or have any questions.

Gerardo Perez
UCSC Genomics Institute

To view this discussion visit https://groups.google.com/a/soe.ucsc.edu/d/msgid/genome/38b3dcc6-afd7-4b71-b28c-4a0682cf61ffn%40soe.ucsc.edu.