any fix for hosting track hubs on Dropbox?

[Elphège Nora]

Dear UCSC GB community,

Has anyone managed to fix or work around the recent refusal of UCSC to connect to track hubs hosted on Dropbox, resulting in an error message like this one:

"ERROR: unable to fetch 144 bytes from https://dl.dropboxusercontent.com/u/160815136/hub.txt @0 (got 1 bytes)"

Our fully functional Dropbox hubs just stopped working at once and my whole lab has been paralyzed for weeks - any advice or idea would be greatly appreciated! Even if that implies having to pay a reasonable fee for data storage.Trying to read from Google Drive or Amazon Cloud resulted in a "unable to read from..." error message.

Many thanks in advance for your help,

Elphege

[Pauline Fujita]

Hello Elphege,

Thank you for your patience and interest in the Genome Browser. We
regret that this is causing is affecting many Browser users.
Unfortunately we are still looking into this and do not have an easy
workaround for you. Generally our users have more consistent success
if their files are hosted at their institution (rather than using
public storage like Dropbox/Google/Amazon) but it sounds like it might
be too much overhead for your group to switch at this point. In case
it is helpful for you, we have found this post to be useful in general
for Dropbox troubleshooting:

http://bergmanlab.smith.man.ac.uk/?p=1989

as well as this one about using an Amazon s3 Bucket - should you
decide to go that route:

http://havecamerawilltravel.com/tidbits/how-to-allow-public-access-to-an-amazon-s3-bucket/

We will contact you again if we find a workaround or solution.

If you have any further questions, please reply to
gen...@soe.ucsc.edu. All messages sent to that address are archived on
a publicly-accessible Google Groups forum. If your question includes
sensitive data, you may send it instead to genom...@soe.ucsc.edu.


Best regards,

Pauline Fujita
UCSC Genome Bioinformatics Group
http://genome.ucsc.edu

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