Problem with the server

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Magdalena M

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Jun 2, 2026, 2:30:27 AM (9 days ago) Jun 2
to gen...@soe.ucsc.edu
Good morning,

I haven't been able to launch the website for several days. Is there a problem with the servers? I'm writing from the University Hospital in Krakow, Poland. Your website is a valuable source of information, and we use it daily.

Sincerely,
Magdalena Mrożek

Luis Nassar

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Jun 2, 2026, 11:19:58 AM (8 days ago) Jun 2
to Magdalena M, gen...@soe.ucsc.edu
Hi, Magdalena.

We have been experiencing automated bot attacks on our servers. Our administrators are working on blocking this activity while affecting as few of our users as possible.

We just removed more of the restrictions at 7 a.m. PST. Let us know if you are still having problems.

It is worth noting that our mirrors Euro (http://genome-euro.ucsc.edu/) and Asia (https://genome-asia.ucsc.edu/) are usually still accessible when our primary site has issues.

We apologize for the inconvenience as we resolve this issue.

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