Issues importing/viewing custom tracks hosted on server

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Jimi Rosenkrantz

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Sep 27, 2024, 6:30:01 PM9/27/24
to gen...@soe.ucsc.edu

Hello,

 

We have been utilizing UCSC track hubs and custom tracks via hosting files on public server. This has been working well for us until recently. It seems we are now having issues importing files via URLs that have worked in the past. We already reached out to our server manager – and everything looks good and hasn’t changed on our end. Was wondering if something has changed on UCSC side to cause these issues. Attached is screenshot of error message I am getting. Hopefully someone can help me get to the bottom of this.

 

Example URL:

http://epigeneticstracks.ohsu.edu/tracks/jimi/004-hic-sperm-Vera-et-al/Sperm_SRR9179006_min10_max60_fdr01_d01_boundaries_ucsctrack.bed

 

Best,

Jimi Rosenkrantz

 

 

A screenshot of a computer

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Luis Nassar

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Oct 3, 2024, 8:24:11 PM10/3/24
to Jimi Rosenkrantz, gen...@soe.ucsc.edu

Hi, Jimi.

One of our engineers shares that this seems to be an issue with the hosting server's rewrite rule to redirect from HTTP to HTTPS. It omits the '/' after the hostname. If you see the error URL, you'll note ".edutracks" instead of ".edu/tracks".

You can share the following with the admins that may help:

curl -SsI http://epigeneticstracks.ohsu.edu/tracks/jimi/004-hic-sperm-Vera-et-al/Sperm_SRR9179006_min10_max60_fdr01_d01_boundaries_ucsctrack.bed
HTTP/1.1 301 Moved Permanently
...
Location: https://epigeneticstracks.ohsu.edutracks/jimi/004-hic-sperm-Vera-et-al/Sperm_SRR9179006_min10_max60_fdr01_d01_boundaries_ucsctrack.bed

You may also be able to circumvent this by changing "HTTP" to "HTTPS" in the URLs so that no rewrite/redirect occurs.


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Lou Nassar
UCSC Genomics Institute
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