Hello,
Thank you for using the UCSC Genome Browser and sending your inquiry.
The problem appears to be with the third-party extension and is causing a JavaScript error that prevents you from zooming in/out. As a temporary workaround, you may need to disable the DeepL extension when using the Genome Browser, or try using a different browser without the extension for genome browsing tasks.
We'll look into this compatibility issue, but we can't provide an estimated timeline for when we'll have it fixed. Browser extensions that modify page content or intercept mouse events can interfere with interactive features such as our zoom and drag functionality.
I hope this is helpful. If you have any further questions, please reply to gen...@soe.ucsc.edu.
All messages sent to that address are archived on a publicly accessible Google Groups forum.
If your question includes sensitive data, you may send it instead to genom...@soe.ucsc.edu.
Jairo Navarro
UCSC Genome Browser
--
---
You received this message because you are subscribed to the Google Groups "UCSC Genome Browser Public Support" group.
To unsubscribe from this group and stop receiving emails from it, send an email to genome+un...@soe.ucsc.edu.
To view this discussion visit https://groups.google.com/a/soe.ucsc.edu/d/msgid/genome/CAEapQi_NFcDrXD%2BNKSuJpbr110if-2M9Xk5dkahuYr0b7MLU9A%40mail.gmail.com.