Hi Yi,
In the case of NM_001271872 the problem is that the human reference
hg19 has a deletion that includes the first exon of NM_001271872. This
has been repaired in a patch which you can see by turning on the "GRC
patch" and "GRC incident" tracks.
For the rest of the discrepancies you're seeing, they are likely to be
caused by a difference between the hg19 reference sequence and the
sequence of whomever contributed the mRNA to RefSeq (i.e. RefSeq
mRNA's come from many different individuals whose genome sequence
doesn't necessarily match the reference sequence, either because there
is an error in the assembly of the reference sequence, or because of
polymorphism in the population.)
Best regards,
Pauline Fujita
UCSC Genome Bioinformatics Group
http://genome.ucsc.edu
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