Zoom in/out function for UCSC genome browser with firefox

[Yuan, Qiaoping (NIH/NIAAA) [E]]

Hi, Friends at UCSC Genome,

 

Recently I have a problem with Firefox (different versions from Windows or Linux) to zoom in/out any genomic regions of UCSC Genome Browser.  There were no problems previously with firefox to do this simple zoom in/out functions in  UCSC Genome Browser. I tested this with IE and Edge in Windows 10 and there is no problem there. Please let me know how I can resolve this problem.

 

Thank you very much for your help.

 

Qiaoping

=====================

Qiaoping Yuan, Ph.D.

LNG/NIAAA/NIH

5625 Fishers Lane

Suite 3S32, MSC 9413

Rockville, MD 20852

 

[Matthew Speir]

Hello, Qiaoping.

Thank you for reporting this issue to us. It seems to have been an issue with how a recent software update behaves on older versions of Firefox (e.g. their Extended Support Release (ESR) version).

The issue should now be resolved. Let us know if you run into any more issues using our site.

Thank you again for reporting this issue and for using the UCSC Genome Browser.

--- 

Matthew Speir

UCSC Cell Browser, Quality Assurance and Data Wrangler

Human Cell Atlas, User Experience Researcher

UCSC Genome Browser, User Support

UC Santa Cruz Genomics Institute

Revealing life’s code.

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