UCSC Genome Browser Public Support

Welcome to the Public Support Forum for the UCSC Genome Browser

The topic of this forum is for general questions related to using the UCSC Genome Browser (for

mirror-specific questions, use the Mirror Forum instead). You can change your membership and

email delivery preferences from My Settings > Membership and Email Settings.

  To get help from the UCSC Genome Browser support team, send your question to one of the emails below:

* Public Support Forum: Email general questions to genome@soe.ucsc.edu

​ or search this Public Support Forum. Once your email is approved, it will appear publicly in this forum.

          Subscribe: email genome+subscribe@soe.ucsc.edu

          Unsubscribe: email genome+unsubscribe@soe.ucsc.edu


* Mirror Support Forum: Email mirror-specific questions to genome-mirror@soe.ucsc.edu

or search the Mirror Support Forum​. Once your email is approved, it will appear publicly at the mirror forum.

          Subscribe: email genome-mirror+subscribe@soe.ucsc.edu

          Unsubscribe: email genome-mirror+unsubscribe@soe.ucsc.edu


* Confidential/private support: Email confidential questions to genome-www@soe.ucsc.edu

Your email is confidential and not publicly accessible, it will never be posted to a forum.


UCSC Genome Browser Announcements:

Occasional email announcements for major updates, new data, etc.

Subscribe: Email genome-announce+subscribe@soe.ucsc.edu

Unsubscribe: Email genome-announce+unsubscribe@soe.ucsc.edu

UCSC Genome Browser Announcements List (email alerts for new data & software):

 * Subscribe: Email genome-announce+subscribe@soe.ucsc.edu

 * Unsubscribe: Email genome-announce+unsubscribe@soe.ucsc.edu

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Showing 1-20 of 17100 topics
hg19 rnaGene and mrna download Paula Beati 3/16/18
Question_about_multi100way 李杰 3/16/18
BED format for Scrofa 11.1 Abdolrahman Khezri 3/15/18
whole genome alignment for yeast? Pengyao Jiang 3/14/18
答复: [genome-mirror] Can't open /gbdb/hg19/hg19.2bit to read: Permission denied 程 维晟 3/14/18
Where are these genes located? Brandon Scott 3/13/18
Genomic Coordinates using RefSeq Identifier Talyan, Sweta 3/12/18
remote retrieval of bigBed intervals overlapping a local bed file? Daniel Vera 3/12/18
Gaps are not marked in the "Gap location" track, while the Ns are present in sequence of the hg38 assembly Lev Uralsky 3/12/18
cutters table Mitch Hayes 3/9/18
microRNA cluster queries Cook, Michael (NIH/NCI) [E] 3/9/18
mouse data Ahmed Arslan 3/9/18
DNA sequence 1-based or 0-based Lisa Wei 3/9/18
Longest known Isoform Refseq for human Adrian Johnson 3/7/18
Solve for: Error line 2 of custom track: Expecting + or - in strand Dean Gilham 3/6/18
Mismatch between expected and downloaded (mm10) Mike Rightmire 3/2/18
bedGraph description error Stathis Kanterakis 3/2/18
wig to bigwig error Sundaresan,Varsha 2/28/18
Wrong genomic coodinates in axt Alignment Format Akihiro KUNO 2/28/18
gmztrlmz 2/28/18
More topics »