Is the browser down?

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Patel, Pragna

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Oct 5, 2016, 5:45:28 PM10/5/16
to gen...@soe.ucsc.edu

My grad students are taking their mid term exam and cannot access the browser. Any idea on when it may be up again?
Thanks
Pragna Patel
USC

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Matthew Speir

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Oct 5, 2016, 5:49:37 PM10/5/16
to Patel, Pragna, gen...@soe.ucsc.edu
Hi Pragna,

Thank you for bringing this issue to our attention. We are currently
looking into this but do not have an estimate of when if may be
restored. I can let you know when we have resolved it.

In the meantime, however, you can use one of our official mirrors in
Asia, http://genome-asia.ucsc.edu, or Europe, http://genome-euro.ucsc.edu/.

I hope this is helpful. If you have any further questions, please reply
to gen...@soe.ucsc.edu. All messages sent to that address are archived
on a publicly-accessible Google Groups forum. If your question includes
sensitive data, you may send it instead to genom...@soe.ucsc.edu.

Matthew Speir
UCSC Genome Bioinformatics Group

Matthew Speir

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Oct 5, 2016, 6:48:28 PM10/5/16
to Patel, Pragna, gen...@soe.ucsc.edu
Hi Pragna,

Thanks again for reporting these issues to us! We have now resolved them
and our site should be usable. Please let us know if you run into any
more problems.

I hope this is helpful. If you have any further questions, please reply
to gen...@soe.ucsc.edu. All messages sent to that address are archived
on a publicly-accessible Google Groups forum. If your question includes
sensitive data, you may send it instead to genom...@soe.ucsc.edu.

Matthew Speir
UCSC Genome Bioinformatics Group

On 10/5/16 2:33 PM, Patel, Pragna wrote:
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