WUSTL Database Down

[Xu, Raylin F]

Dear UCSC Genome Browser, 

I am currently an undergraduate student attempting to use your website: http://genomebrowser.wustl.edu/. However, this site has been down for the past couple days, and I was wondering when it is projected to be back up and running? 

Thanks. 

Best, 

Raylin Xu 

[Cath Tyner]

Hello

​ ​

Raylin,

​You have contacted the help support for the UCSC Genome Browser:

http://genome.ucsc.edu/

which also includes our official mirrors: http://genome-asia.ucsc.edu/ and http://genome-euro.ucsc.edu/

The UCSC Genome Browser provides support specific to the UCSC Genome Browser. It appears that you are inquiring about a different site, http://genomebrowser.wustl.edu/ which is not the UCSC Genome Browser, even though they have a similar title. You might be able to contact someone at https://wustl.edu/ for assistance.

Please respond to this list if you have further questions!

Thank you again for your inquiry and for using the UCSC Genome Browser. 

​Please send new and follow-up questions to one of our UCSC Genome Browser mailing lists below:

  * Post to the Public Help Forum: E

mail 

gen...@soe.ucsc.edu

​ or search the Public Archives

​  * Post to the Mirror Help Forum: Email

 genome...@soe.ucsc.edu 

or search the Mirror Archives​

​  * Confidential/private help: Email

 genom...@soe.ucsc.edu

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​Enjoy,​

Cath
. . .

Cath Tyner

UCSC Genome Browser, Software QA & User Support

UC Santa Cruz Genomics Institute

UCSC Genome Browser

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