trouble restarting GBiB after a shutdown

[Bert Gold]

Hi!

I am getting the message below.

I the suggestion below the picture, but it didn't do the trick (I got the same error).  Please advise.

​

VirtualBox Error: "Failed to open virtual machine located in... Trying to open a VM config ... which has the same UUID as an existing virtual machine."

Solution: This error occurs if GBiB has been previously downloaded and installed. To resolve this problem:

1. Start VirtualBox.
2. Select the currently installed version of browserbox from the left-hand column.
3. Select Machine >> Remove (Ctrl+R or ⌘+R) in the VirtualBox menu. When asked, choose "Remove only" to retain the old browserbox version on your disk.
4. Double-click the newly downloaded browserbox.vbox file or add it with the Machine >> Add menu option.

Bert Gold, MB(ASCP)CM, Ph.D., FACMGG, CGMBS  

Senior Clinical Molecular Geneticist

Natera, Inc.

201 Industrial Rd

San Carlos, California

EMAIL: bg...@natera.com

OFFICE: (650) 249-9090 extension 1537

CELL: (302) 507-1827

[Christopher Lee]

Hi Bert,

Thank you for your question about restarting the gbib after a
shutdown. This appears to be a VirtualBox specific error, you may find
the following thread helpful:
https://forums.virtualbox.org/viewtopic.php?f=8&t=77922

It looks like you will need to discard the saved state of the machine
(right click -> Discard Saved State). I would recommend taking a
snapshot first just in case though:
VBoxManage snapshot browserbox take gbib.backup
VBoxManage discardstate browserbox

Please let us know if this helps!

Thank you again for your inquiry and using the UCSC Genome Browser. If
you have any further questions, please reply to gen...@soe.ucsc.edu.
All messages sent to that address are archived on a
publicly-accessible forum. If your question includes sensitive data,
you may send it instead to genom...@soe.ucsc.edu.

Christopher Lee
UCSC Genomics Institute

On Sat, May 27, 2017 at 9:52 AM, 'Bert Gold' via UCSC Genome Browser
Mirror-Specific Support <genome...@soe.ucsc.edu> wrote:
> Hi!
>
> I am getting the message below.
>
> I the suggestion below the picture, but it didn't do the trick (I got the
> same error). Please advise.
>
>
>
>

> VirtualBox Error: "Failed to open virtual machine located in... Trying to
> open a VM config ... which has the same UUID as an existing virtual
> machine."
>
> Solution: This error occurs if GBiB has been previously downloaded and
> installed. To resolve this problem:
>
> Start VirtualBox.
> Select the currently installed version of browserbox from the left-hand
> column.
> Select Machine >> Remove (Ctrl+R or ⌘+R) in the VirtualBox menu. When asked,
> choose "Remove only" to retain the old browserbox version on your disk.
> Double-click the newly downloaded browserbox.vbox file or add it with the
> Machine >> Add menu option.
>
>
>
>
>
>
>
> Bert Gold, MB(ASCP)CM, Ph.D., FACMGG, CGMBS
> Senior Clinical Molecular Geneticist
> Natera, Inc.
> 201 Industrial Rd
> San Carlos, California
> EMAIL: bg...@natera.com
> OFFICE: (650) 249-9090 extension 1537
> CELL: (302) 507-1827
>

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