Hi community,
I have a huge problem and I don't know how to solve it!!
In my database I have a CA that is connected to SMART Connect, I don't know how to remove it from my database because I don't have a password to it.
This means that the plugins associated to that CA cannot be deleted (intelligence and connect).
Why is this a problem? Because in the CA that I work, now the intelligence plugin gives me error, when I want to export new patrols it says "could not prepared statement" and it does not allow me to save new patrols.
Every time I open my saved patrols it says "Update motivation intelligence" "updating reported intelligence".
And when I want to backup my CA, it does not allow me because it says "could not determine table columns for table smart.intelligence".
All problems together, sorry! Please help!
Tati