I am using SMART desktop V6.2.3 and SMART Mobile 1.0.276. I am not using SMART Connect.
The .zip file has actually imported into the internal storage of the smartphone (attached picture) but I cannot see it as a new project when I open SMART mobile.
After the direct to device option, I tried exporting the patrol package to desktop but that failed with the "cybertracker null" error.
Device was set to transfer files and patrol export was a .zip file.
I will send a picture of the error asap.