Error exporting data model top conenct

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Victor E. Chocho

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Mar 18, 2022, 9:47:51 PMMar 18
to SMART Community Forum
When I try to export my data model to Connect or Collet y have the follow error:

{"status": 500, "error": "Error uploading Conservation Area"}

Can someone help me solving this issue?

error.png

mha...@smartconservationsoftware.org

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Mar 21, 2022, 9:58:28 AMMar 21
to Victor E. Chocho, SMART Community Forum

Hi Victor,

 

Thanks for reporting.

 

We have checked the server. Can you please try again?

 

Thanks,

 

Monica

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Victor E. Chocho

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Mar 22, 2022, 11:14:55 PMMar 22
to SMART Community Forum, mha...@smartconservationsoftware.org, Victor E. Chocho
Thanks Monica, I still have troubles, the server page shows an error. and I cant upload the surveys to connect and collect.

collect error.pngconnect error.pngupdating conservation area error.pngserver error.png



Paz, Roger

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Mar 23, 2022, 10:12:34 AMMar 23
to Victor E. Chocho, SMART Community Forum, mha...@smartconservationsoftware.org

Hi Victor,

 

This is weird, I review your server again and all looks good, I restarted the service just in case,  please try one more time and let me know how it goes

 

Best                                                                                                          

Roger

 

From: "Victor E. Chocho" <vech...@gmail.com>


Date: Tuesday, 22 March 2022 at 23:15
To: SMART Community Forum <comm...@smartconservationsoftware.org>

Cc: "mha...@smartconservationsoftware.org" <mha...@smartconservationsoftware.org>, "Victor E. Chocho" <vech...@gmail.com>
Subject: Re: Error exporting data model top conenct

 

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Thanks Monica, I still have troubles, the server page shows an error. and I cant upload the surveys to connect and collect.

 

 

 

El lunes, 21 de marzo de 2022 a la(s) 08:58:28 UTC-5, mha...@smartconservationsoftware.org escribió:

Hi Victor,

 

Thanks for reporting.

 

We have checked the server. Can you please try again?

 

Thanks,

 

Monica

 

From: Victor E. Chocho <vech...@gmail.com>
Sent: Friday, March 18, 2022 9:48 PM
To: SMART Community Forum <comm...@smartconservationsoftware.org>
Subject: Error exporting data model top conenct

 

When I try to export my data model to Connect or Collet y have the follow error:

 

{"status": 500, "error": "Error uploading Conservation Area"}

 

Can someone help me solving this issue?

 

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Victor E. Chocho Sánchez

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Mar 24, 2022, 6:10:29 PMMar 24
to Paz, Roger, SMART Community Forum, mha...@smartconservationsoftware.org
I'm still having the issue. 

error-2022-03-24.png
smart-log.log

Monica Harris

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Mar 25, 2022, 9:23:02 AMMar 25
to Victor E. Chocho Sánchez, Paz, Roger, SMART Community Forum
Hi Victor,

I am really sorry to hear that.

We will have another look and report back asap.

Thanks,

Monica
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