RE: Password
Drew T. Cronin
Danniely
As long as the missing password (or username) is from a non-administrator account, an Administrator can log into SMART and change the account settings for that employee. Only administrators have these access privileges for security purposes.
Once logged in, follow the below steps
- Go to the menu and select Conservation Area - Employee list
- Select the employee who forgot their password, then Edit
- Edit
- Then you can adjust the password and user details
Does that resolve your issue?
Best
Drew
| Drew T. Cronin, Ph.D. skype: dcr...@smartconservationsoftware.org twitter: https://twitter.com/SMARTCnsvTools |
From: Leal, Danniely <dl...@wcs.org>
Sent: Wednesday, October 24, 2018 12:52
To: dcr...@smartconservationsoftware.org
Subject: Password
regards
I have a conservation area, in which the technician was fired and I did not provide the password, any way to recover the account or create an administrator role?
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Danniely Alberto Alvingher Leal Franco |
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Asistente Sistema de Información Geográfica |
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Wildlife Conservation Society |
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Tel: +502 7867 5152 Móvil +502 59701629 |
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web: www.wcsguatemala.org |
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Skype: dannielyleal |
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Leal, Danniely
No, there is only one administrator user, employees but they do not have any role
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| Danniely Alberto Alvingher Leal Franco |
| Asistente Sistema de Información Geográfica |
| Wildlife Conservation Society |
| Tel: +502 7867 5152 Móvil +502 59701629 |
| web: www.wcsguatemala.org |
| Skype: dannielyleal |
Enviado: miércoles, 24 de octubre de 2018 13:22:10
Para: Leal, Danniely
Cc: 'Community Forum'
Asunto: RE: Password
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