SMART Community Forum

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Welcome to the SMART Community Forum and a community of over 500 practitioners like you.

Use the search functionality in the online forum to search for advice or updates.

Feel free to ask questions and post tips, lessons learned and other information that you think would be helpful to other SMART users.

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Bárbara Escobar

7:23 PM

I changed my computer and can't login

Hi all I recently changed my computer and made a SMART backup before but when trying to restore it in

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I changed my computer and can't login

Hi all I recently changed my computer and made a SMART backup before but when trying to restore it in

7:23 PM

Horris Wanyama Wanyama

7:28 AM

Synchronizing data from Multiple CA with different desktop administrators

Hi All, I am managing data from several (>20) conservation areas (CAs) being synchronised by

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Synchronizing data from Multiple CA with different desktop administrators

Hi All, I am managing data from several (>20) conservation areas (CAs) being synchronised by

7:28 AM

wilmer guerra

Jun 16

smart

Hello, I have been trying to export my patrol package to SMART MOBILE. However, the map automatically

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smart

Hello, I have been trying to export my patrol package to SMART MOBILE. However, the map automatically

Jun 16

Angelo Ramy, … Justin Steventon6

Jun 16

Smart mobile 3.28

El lanzamiento público sigue siendo 320, porque todavía estamos probando la versión más nueva.

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Smart mobile 3.28

El lanzamiento público sigue siendo 320, porque todavía estamos probando la versión más nueva.

Jun 16

Monica Harris

Jun 16

Opportunity - SMART partnership request for proposals

Dear Community, The SMART Partnership is seeking a Training and Capacity Building Coordinator to

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Opportunity - SMART partnership request for proposals

Dear Community, The SMART Partnership is seeking a Training and Capacity Building Coordinator to

Jun 16

Leonard Waruingi

Jun 15

Data Queue - Smart Connect

Hi Team, Am having a problem with our Smart setup on the local Server. When someone logs in and wants

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Data Queue - Smart Connect

Hi Team, Am having a problem with our Smart setup on the local Server. When someone logs in and wants

Jun 15

Manuel Llana Ramos

Jun 14

Import Failed

Dear Community, I encountered a problem importing a Conservation Area created from the same SMART

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Import Failed

Dear Community, I encountered a problem importing a Conservation Area created from the same SMART

Jun 14

Palmer, Jonathan

Jun 11

Upgrading SMART Connect

In anticipation of SMART 7 we've had a few questions recently about upgrading SMART Connect.

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Upgrading SMART Connect

In anticipation of SMART 7 we've had a few questions recently about upgrading SMART Connect.

Jun 11

Lili Sadikin

Jun 11

excel file as Report data source

Dear Community I try to link my excel file as one of data source on Report design. Anyone have

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excel file as Report data source

Dear Community I try to link my excel file as one of data source on Report design. Anyone have

Jun 11

Guido Saborio, Alexander Wyatt2

Jun 11

R plug-in

Hi Guido, Apologies for the delay in a response. Have you consulted the attached guidance? Cheers,

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R plug-in

Hi Guido, Apologies for the delay in a response. Have you consulted the attached guidance? Cheers,

Jun 11

Lizbeth Mate, Justin Steventon3

Jun 10

Migrating to SMART Mobile

Hi Justin, Thanks for your feedback, the version we have is Android 4.4.4. I will discuss this with

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Migrating to SMART Mobile

Hi Justin, Thanks for your feedback, the version we have is Android 4.4.4. I will discuss this with

Jun 10

jaf...@gmail.com2

Jun 9

Need assistance in trying to add pictures in SMART reports

Thank you Mr. Julio for the information. Kind regards, Jafet H Pat On Wed, Jun 9, 2021, 2:00 PM jaf..

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Need assistance in trying to add pictures in SMART reports

Thank you Mr. Julio for the information. Kind regards, Jafet H Pat On Wed, Jun 9, 2021, 2:00 PM jaf..

Jun 9

Debby Thomson - Bushveld Connections, … Tiedoue Manouhin Roland3

Jun 9

Smart 7 Launch Date

Thank you Jonathan for this informations. We are excited to implement smart 7 in our sites in Ivory

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Smart 7 Launch Date

Thank you Jonathan for this informations. We are excited to implement smart 7 in our sites in Ivory

Jun 9

rumbidzai magwiro, … Justin Steventon3

Jun 8

Use of "go to" function in smart mobile map

Hi Ezekiel, This is available in an upcoming release. Thanks, -Justin From: Ezekiel Mungoni <

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Use of "go to" function in smart mobile map

Hi Ezekiel, This is available in an upcoming release. Thanks, -Justin From: Ezekiel Mungoni <

Jun 8

Dolo Stephane Guilavogui

Jun 3

Assistance pour moi

Bonjour, J'ai deux problèmes Le 1er cas est : Je veux installer ou paramétrez version SMART

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Assistance pour moi

Bonjour, J'ai deux problèmes Le 1er cas est : Je veux installer ou paramétrez version SMART

Jun 3

clarine kigoli, … Danniely Alberto Alvingher Leal Franco3

Jun 2

Cybertracker and SMART 7

Saludos comunidad, nosotros en SIGAP - Guatemala, migramos a la herramienta Smart Mobile y hemos

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Cybertracker and SMART 7

Saludos comunidad, nosotros en SIGAP - Guatemala, migramos a la herramienta Smart Mobile y hemos

Jun 2

Hötte, Michiel, Bergl, Richard4

Jun 1

Problem producing grid map of patrol frequency

Can you send pr post the error log? From: Hötte, Michiel <mHotte@wcs.org> Sent: Tuesday, June 1

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Problem producing grid map of patrol frequency

Can you send pr post the error log? From: Hötte, Michiel <mHotte@wcs.org> Sent: Tuesday, June 1

Jun 1

Debby Thomson - Bushveld Connections, Bergl, Richard3

May 31

FW: Syncing errors - NEED URGENT ASSISTANCE PLEASE

HI Rich Thank you for this – this has corrected the issue. Many thanks Debby From: "Bergl,

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FW: Syncing errors - NEED URGENT ASSISTANCE PLEASE

HI Rich Thank you for this – this has corrected the issue. Many thanks Debby From: "Bergl,

May 31

Jorge Valenzuela, Alexander Wyatt2

May 31

Adjust encounter rate

Hi Jorge, You can do this in reports using the computed column function. When adding your data set to

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Adjust encounter rate

Hi Jorge, You can do this in reports using the computed column function. When adding your data set to

May 31

Doménico Randimbiharinirina, Bergl, Richard2

May 30

Data model error

You need to upgrade the database from smart 5 to 6 before you export the data model. From: Doménico

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Data model error

You need to upgrade the database from smart 5 to 6 before you export the data model. From: Doménico

May 30

jul...@artioconservation.com, … Bergl, Richard3

May 27

Unable to Delete a User

Hi, Generally it is better to make the user inactive rather than deleting them. This will remove them

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Unable to Delete a User

Hi, Generally it is better to make the user inactive rather than deleting them. This will remove them

May 27

Debby Thomson - Bushveld Connections, … enock ochieng4

May 27

Syncing errors

Just to confirm I have been running both for about 2 years with no issues or problems at all, this

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Syncing errors

Just to confirm I have been running both for about 2 years with no issues or problems at all, this

May 27

Lizbeth Mate, Bergl, Richard5

May 26

Error during importing

Ok, thanks Richard. Best regards, Lizbeth On Wed, May 26, 2021 at 4:19 PM Bergl, Richard <richard.

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Error during importing

Ok, thanks Richard. Best regards, Lizbeth On Wed, May 26, 2021 at 4:19 PM Bergl, Richard <richard.

May 26

Ben Kaesehagen, … Hötte, Michiel9

May 23

Q&A

Case Management

Dear Rosie, I cannot access the video. Best wishes, Michiel WCS Russia Program From: BVC Anti-

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Q&A

Case Management

Dear Rosie, I cannot access the video. Best wishes, Michiel WCS Russia Program From: BVC Anti-

May 23

Aristide, … BVC Anti-Poaching3

May 22

PROFILES for offender data ,managing

Hi, Aristide do you mind sharing how you managed to complete the task On Thursday, 10 September 2020

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PROFILES for offender data ,managing

Hi, Aristide do you mind sharing how you managed to complete the task On Thursday, 10 September 2020

May 22

BVC Anti-Poaching, … Palmer, Jonathan3

May 21

Connect Installion

We are setting up a working group to review the current local install and will be publishing updated

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Connect Installion

We are setting up a working group to review the current local install and will be publishing updated

May 21

Guido Saborio, … Palmer, Jonathan4

May 21

Reseting administrator user SMART Connect

We'll take this offline to see if we can identify a solution. Jonathan From: Guido Saborio <

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Reseting administrator user SMART Connect

We'll take this offline to see if we can identify a solution. Jonathan From: Guido Saborio <

May 21

Song Wee Liang Neo, … BVC Anti-Poaching7

May 20

Q&A

SMART Profile - SMART 6.3.0

Figured it out, now working On Thursday, 20 May 2021 at 07:56:37 UTC+2 BVC Anti-Poaching wrote: How

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Q&A

SMART Profile - SMART 6.3.0

Figured it out, now working On Thursday, 20 May 2021 at 07:56:37 UTC+2 BVC Anti-Poaching wrote: How

May 20

jul...@artioconservation.com, Matt Hron2

May 19

Editing Waypoints in SMART Mobile with Connect

Hi Julien, If you have SMART Connect and want to use SMART Mobile, but you still want to manually

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Editing Waypoints in SMART Mobile with Connect

Hi Julien, If you have SMART Connect and want to use SMART Mobile, but you still want to manually

May 19

Horris Wanyama Wanyama, Justin Steventon4

May 18

SMART MOBILE SIMULATOR ERROR

Hi Horris, Please feel free to delete and re-install your project. I will continue to investigate.

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SMART MOBILE SIMULATOR ERROR

Hi Horris, Please feel free to delete and re-install your project. I will continue to investigate.

May 18