Puerto Rico Registries

[Brandt, Jay]

Good morning all,

 

Reaching out to get everyone’s understanding of which registries are on the ground in PR logging in data. New York City would like to offer clients of our service center the best possible avenues for finding their loved ones but at this point we’re not sure which registries have the most data and would therefore be the most useful to refer families in NYC to.

 

Thanks all,

 

Jay Brandt | Deputy Director, Human Services Unit

New York City Emergency Management

Office: (718) 422-8718 | Mobile: (646) 596-3147

jbr...@oem.nyc.gov

 

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[Gill, Michael (NIH/NLM/LHC) [E]]

Jay,

We are mirroring Google PF with some folks coming directly to us.

The last count I recall was in the ~11kish number of reports most of them PF.

You can refer them to either of us as we push updates to them as well.

We are here https://pl.nlm.nih.gov.

Mike Gill

NLM PEOPLE LOCATOR®

Lost Person Finder Project

301-435-3212/desk

[Sharon Hawa]

Jay-

Red Cross Safe and Well is being utilized to collect names of people, especially those in shelters. And NCMEC's Unaccompanied Minors Registry (UMR) is also being monitored for any new registries. NCMEC also has a team on the ground assisting with reunification efforts of children who may have been separated. I know that the PR Dept of Family Services has also set up a phone number for people to call if they are seeking someone.

-Sharon

Sent from my iPhone

[Kontanis Elias]

Jay, Sharon, thanks for the information. 

 

I noticed that ARC Safe and Well also has the Las Vegas Shooting listed as a disaster.  But the number provided on the ARC Safe and Well website is not working: 800-536-9488.  It also does not match the number currently in use by Las Vegas to collect information about missing persons: 866-535-5654.

 

Is anyone aware of any other registries collecting information associated with the Las Vegas MCI, and who the POC’s are for those registries? 

 

I have some peripheral involvement in the Las Vegas event – just trying to connect John Fudenberg, the Clark County Coroner (cc’ed) with relevant stakeholders.

   

Thanks for any info that anyone can provide. 

Elias

[Sharon Hawa]

Hi Elias - hope all is well with you.

Yes, that number was publicized by LVPD as the number to call to report a missing person but it is not working. After talking to NV EMA, they want all calls to go through NV 2-1-1 so that number is: (866) 535-5654. I know they have had a major challenge of managing the call volume they have received thus far and are working to seek solutions.

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From: tci_missi...@googlegroups.com <tci_missi...@googlegroups.com> on behalf of Kontanis Elias <elias.k...@ntsb.gov>
Sent: Tuesday, October 3, 2017 11:44:25 AM
To: TCI_Missi...@googlegroups.com
Cc: John Fudenberg; DePaolo, Frank (OCME)
Subject: RE: Puerto Rico Registries

 

[Welker, Catherine]

Hi all

I am assuming Kate from Red Cross is on this string. I have been receiving safe and well reports daily from bob lirtzman from Red Cross for the hurricane disasters. Perhaps he can be of assistance I have CC'd him here

Catherine Welker | National Exercise Division | FEMA | catherin...@fema.dhs.gov | 202.604.0123. Sent from Email+ secured by MobileIron

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From: "Kontanis Elias" <elias.k...@ntsb.gov>
Date: Tuesday, October 3, 2017 at 11:03:22 AM
To: "TCI_Missi...@googlegroups.com" <TCI_Missi...@googlegroups.com>
Cc: "John Fudenberg" <F...@ClarkCountyNV.gov>, "DePaolo, Frank (OCME)" <FDeP...@ocme.nyc.gov>
Subject: RE: Puerto Rico Registries

[Benjamin Figura]

Is UVIS being used for LV?

[Kontanis Elias]

Thanks, Sharon.  I just called both numbers:

800-536-9488, provided on the ARC Safe and Well website (https://safeandwell.communityos.org/cms/index.php) 

866-535-5654, provided by Nevada EMA.

The 866# connected right away, whereas the 800# on the ARC website did not work.  I guess what I’m getting at is that the ARC website should funnel people seeking information to the 866#.

[Kontanis Elias]

I was told that it is.  But, my info is about 24 hrs stale. 

[Sharon Hawa]

I shared with Red Cross what you discovered and they are working on updating the number on their Safe and Well page. 

---

From: tci_missi...@googlegroups.com <tci_missi...@googlegroups.com> on behalf of Kontanis Elias <elias.k...@ntsb.gov>

Sent: Tuesday, October 3, 2017 12:28:26 PM
To: TCI_Missi...@googlegroups.com

[Gill, Michael (NIH/NLM/LHC) [E]]

@Elias: We stood up an event for the LV shootings. 1 record to date. I also called the LV number and just get fast busy signals.

MIke

 

From: Kontanis Elias [mailto:elias.k...@ntsb.gov]
Sent: Tuesday, October 03, 2017 11:44 AM
To: TCI_Missi...@googlegroups.com
Cc: John Fudenberg <F...@ClarkCountyNV.gov>; DePaolo, Frank (OCME) <FDeP...@ocme.nyc.gov>

[Kontanis Elias]

Thank you, Sharon – greatly appreciated!

[Gill, Michael (NIH/NLM/LHC) [E]]

That call I made was yesterday morning.

Mike

[Kontanis Elias]

Thanks Mike.  Is the information collected by NIH making its way to the folks in Clark County? 

[Kontanis Elias]

I meant the one record collected by NIH.  Has it been forwarded to Clark County?

Elias

[Gill, Michael (NIH/NLM/LHC) [E]]

Doing so now manually. They answered. Got 211 recordings. Waiting for human.

Mike

[Sharon Hawa]

LV EMA stated they (2-1-1) were receiving approx. 300 calls/hour and did not have a sufficient number of staff to manage the high volume. Yesterday they received 1700 calls. 

No doubt there will be a wait for people calling.

Sent from my iPhone

[Gill, Michael (NIH/NLM/LHC) [E]]

It was a very reasonable wait maybe 5 minutes or so they/he has the one report we have now.

Mike

[Kontanis Elias]

Thanks, Mike. 
I just confirmed from the folks in Las Vegas that UVIS is being used and call volumes remain high in the 211 system. 

[Martorana, Kate]

Hi Jay,

 

We have ground teams in PR that are facilitating registrations on Safe and Well website and technology trucks that are facilitating direct communication through sat phones and wifi to CONUS.

 

Kate

 

 

Kate Martorana

Program Manager, Sheltering and Reunification

American Red Cross

202-375-9237

Kate.ma...@redcross.org

 

From: tci_missi...@googlegroups.com [mailto:tci_missi...@googlegroups.com] On Behalf Of Brandt, Jay
Sent: Tuesday, October 03, 2017 10:47 AM
To: 'TCI_Missi...@googlegroups.com' <TCI_Missi...@googlegroups.com>
Subject: Puerto Rico Registries

 

Good morning all,

[Brandt, Jay]

Thanks Kate,

 

Just to make sure I’m giving our folks the best possible info, below is a draft version of the language that is going wide to New Yorkers. We’ve recently deleted a few registries that based on our folks on the ground, don’t have any data in them and we think would just be frustrating for people with missing loved ones to check every day. But if anyone from this group has information on another useful tool we’d love to include it!

 

Finding Loved Ones Affected by Hurricanes Maria, Irma and Matthew

There are resources available to help you locate family and friends that have been affected by a disaster.   The American Red Cross Safe and Well Website is a way for people affected by a disaster to enter information regarding their welfare so family and friends can check their status. ●       American Red Cross Safe and Well   Alternately, if your loved one has a Facebook account and regularly communicates using the account, please check: ●        Facebook Safety Check   The Puerto Rico Federal Affairs Administration directs those seeking information or assistance to call 202-800-3133 or email mar...@prfaa.pr.gov.

 

 

Jay Brandt | Deputy Director, Human Services Unit

New York City Emergency Management

Office: (718) 422-8718 | Mobile: (646) 596-3147

jbr...@oem.nyc.gov

 

From: tci_missi...@googlegroups.com [mailto:tci_missi...@googlegroups.com] On Behalf Of Martorana, Kate
Sent: Wednesday, October 04, 2017 9:28 AM
To: TCI_Missi...@googlegroups.com
Subject: RE: Puerto Rico Registries

 

Hi Jay,

[Craig, Emily]

Just a minor point, but shouldn’t the hurricanes be listed as Maria, Irma and Harvey ( not Matthew)?

 

Emily Craig, Ph.D.

National Missing and Unidentified Person System (NamUs)

Special Projects

3500 Camp Bowie Blvd

Ft. Worth, TX 76107

Phone:  817-666-5425

 

http://namus.gov/

http://www.untfsu.com/Staff/EmilyCraig.html

[Brandt, Jay]

Absolutely—thank you Emily!

 

Jay Brandt | Deputy Director, Human Services Unit

New York City Emergency Management

Office: (718) 422-8718 | Mobile: (646) 596-3147

jbr...@oem.nyc.gov

 

[Craig, Emily]

Happy to help. I’m currently just sitting on the sidelines, but I’m studying all of our group conversations and taking copious notes that will certainly help as we move forward with the build of the Critical Incident Component of NamUs. Thanks to everyone for all your hard work and dedication.

Emily