About the mail provider.

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NewbieLearning

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Jan 31, 2014, 12:41:13 PM1/31/14
to suppor...@runmyprocess.com
Hi.

I'm not sure why my mail provider doesn't work.

I've configured a "google app mail server" in this form:

name: Google Apps mail server
smtps: smtp.gmail.com:465/
authentication scheme: Plain with TLS (SSL)
login: myn...@mycompany.net
password: (the password of the myn...@mycompany.net account}

But when I see the "sent mail" tab in my gmail interface, it doesn't show anything.

could you help me?

thoshino

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Jan 31, 2014, 1:52:36 PM1/31/14
to suppor...@runmyprocess.com, maybeg...@gmail.com
Hi,

Is there any error message in the process report log?

You see it from:
Project home screen> New > reports - Process report.
Set search conditions like, mode: TEST, process: your-gmail-process
Attached is an example of the report.

or

If you did a launch test from the process design screen, you can just click on "Open Console" link at lower right.

Best regards,

Taka
gmail-error.jpg

maybeg...@gmail.com

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Feb 3, 2014, 11:27:13 AM2/3/14
to suppor...@runmyprocess.com, maybeg...@gmail.com
Thanks I think I know the problem.

I've tried to suscribe a new user, and I was using its login/password for the mail server in my case a google app mail server, gmail). I've passed the limits of the suscribed users .

So when running the process it doesn't work.

Thanks!!!

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