How to display only the related records based on user login in a Web Interface report

[yoke-le...@lafargeholcim.com]

Good day,

I have a approval workflow apps with several level of approvers. There is a field called "Assigned_to" that contain the user email who is currently been assigned to do the approval. After 1 approver approved, the next approver email is populated into the assigned_to field.

I have a report "Pending My action" that is supposed to show all records pending that person action based on the user login. Eg : If approver A login, then approver A will see the list of records pending his action only in the report "Pending My action".

I was informed that I need to use report filter "Assigned_to = Connected User" for display only related records based on user login. But it is not working.
It is still showing records that are not pending the login user actions.

Please
1) advice how to display only the related records based on user login.
2) What does "Connected User" means in the filter on a WIR ?
a

[Amit Bais]

Hi there,

Yes, the functionality of "Assigned_to = Connected User" is to show the records that are related to the logged-in user.

Can you share some screenshots so that we can help you with this.

Regards,

Amit A. Bais

Fujitsu RunMyProcess Support

[Dipen Raval]

Hi there,

Awaiting for your response.

Thanks & Regards,

Dipen Raval

Fujitsu RunMyProcess Support

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[yoke-le...@lafargeholcim.com]

attached is the setup for "My_Queue" web interface report. I believed I got confused with the filter "Assigned To" with my own variable "assign_to".

May I know how the "Assigned To" filter work.

[yoke-le...@lafargeholcim.com]

good day,

any update ? Thanks

[Pankaj Kumar]

Hi,

Query:- This is system default filter ?? What is the variable it is referring to ?

Responce:- IN web interface report filter "assigned to" = "connected user" will filter the task beased on the current user login. User will only see the task that are assigned to him/her, not all tasks

reference link:-  http://docs.runmyprocess.com/Developer_Guide/Development_Environment/Reports/Web_Interface_Reports

Query:- PIC 2 : This are the reports I see in “My_Queue” WIR using my own login. These records are actually pending the requestor actions but I can still see these records in ‘My_Queue”.

Response:- Kindly share the report configuration also, if no filter is applied, you are seeng all task of report in "LIVE" mode.

Thank you,

Pankaj Kumar

Fujitsu RunMyProcess Support

On Mon, May 14, 2018 at 12:20 PM, yoke-leng.chan via Fujitsu RunMyProcess Developer Community <suppor...@runmyprocess.com> wrote:

good day,

any update ? Thanks

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[Gunjan Rajgure]

Hello Yoke Leng Chan,

Can you please share the report configuration, awaiting for your response.

Please feel free to contact us for any query.

Thanks & Regards,

Gunjan Rajgure

Fujitsu RunMyProcess Support

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Thanks & Regards

Gunjan Rajgure

Fujitsu - RunMyProcess Support

[yoke-le...@lafargeholcim.com]

Good day

Can I know what report configuration you are referring/asking ? I have already sent the "My queue" web interface report configuration to you on 26 Apr (attachment : My_Queue (Pic 1))

[yoke-le...@lafargeholcim.com]

Good day,

I just found out that all unrelated records appearing in "My Queue" tab were created by teammates who have resigned from the company. Their RMP id has been deactivated.

1. Can you provide some explaination on what happened to RMP records in Web interface reports and processes if their RMP id is de-activated midway in the process ? This names in the roles are also removed ? This is causing so much problems.

2. Why are records created by resigned staff are appearing in 'My queue" which is having filter web interface report filter "assigned to" = "connected user" ? How to prevent these records from appearing ?

Thanks

[Pankaj Kumar]

Hi,

Sorry for delay in response.

Kindly let me know your availability for a acreen-sharing session to quickly resolve this query/issue.

Thank you,

Pankaj Kumar

Fujitsu RunMyProcess Support

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[yoke-le...@lafargeholcim.com]

Good day Pankaj,

Currently, I do not have any incorrect records appearing in "My Queue". I have changed the records sts to stop it from display in "My queue".

If you need the actual unrelated records appearing in "My queue" for your checking, may need to wait until those records appear again. Otherwise, is it ok to have a hangout meeting tomorrow 25/5 at 2PM (Msia time) = 11:30AM (India time)?

[Pankaj Kumar]

Hi Chris,

Since you do not have any incorrect record currently so it will be hard to find the issue. I think we should wait till the record appear in report. If you think we should have this call, I am available on schedule 11.30 AM today 25/05/2018. If not, we can close this case and once an incorrect record appear, please create a new case referring to this case. 

Thank you,

Pankaj Kumar

Fujitsu RunMyProcess Support

Thank you,

Pankaj Kumar

Fujitsu RunMyProcess Support

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[yoke-le...@lafargeholcim.com]

Good day Pankaj,

I hope RMP support team will try to revert back quickly for the new ticket submission of this issue. I understand that RMP support teams may not be free to look into issue immediately but I also hope that RMP support team can also understand that I cannot leave those unrelated records appearing in all the users "My Queue" for days/weeks to wait for RMP to revert for a hangout meeting.

Pls close ticket

[Pankaj Kumar]

Hi Chris,

Noted with thanks.

We will schedule the call as quick as possible. Sorry for inconveniences.

Thank you,

Pankaj Kumar

Fujitsu RunMyProcess Support

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