Copy projects

[freal...@gmail.com]

Hi.
Is there a possibility of copy project of one account for another account?

[Pankaj Kumar]

Hi,

We can copy the project to different account on request.

Please give us the following details when you need a copy project.

1. Source Account id
   
2. Project name
   
3. Authorize user credential to access the source project
   
4. Target Account id
   
5. Authorize user credential to access thetarget account
   

Thank you,

Pankaj Kumar

Fujitsu RunMyProcess Support

On Tue, Dec 22, 2015 at 9:40 PM, <freal...@gmail.com> wrote:

Hi.
Is there a possibility of copy project of one account for another account?

--
Fujitsu - RunMyProcess
---
You received this message because you are subscribed to the Google Groups "Fujitsu RunMyProcess Developer Community" group.
To unsubscribe from this group and stop receiving emails from it, send an email to supportforum...@runmyprocess.com.
To post to this group, send email to suppor...@runmyprocess.com.
Visit this group at https://groups.google.com/a/runmyprocess.com/group/supportforum/.
To view this discussion on the web visit https://groups.google.com/a/runmyprocess.com/d/msgid/supportforum/e2ca0e84-776f-4a35-a3b4-3fa04d121c3c%40runmyprocess.com.
For more options, visit https://groups.google.com/a/runmyprocess.com/d/optout.

[freal...@gmail.com]

Thank you.

[Pankaj Kumar]

I delete the post as it contain personal information, will update you once copy is completed.

Thank you,

Pankaj Kumar

Fujitsu RunMyProcess Support

[freal...@gmail.com]

I sent the email. You received?

[Sweta Suman]

Hi,

Yes, we have received your email. We will update you once copy is completed.

Thanks,

Sweta 

Fujitsu RunMyProcess

On Wed, Dec 23, 2015 at 5:48 PM, <freal...@gmail.com> wrote:

I sent the email. You received?

--
Fujitsu - RunMyProcess
---
You received this message because you are subscribed to the Google Groups "Fujitsu RunMyProcess Developer Community" group.
To unsubscribe from this group and stop receiving emails from it, send an email to supportforum...@runmyprocess.com.
To post to this group, send email to suppor...@runmyprocess.com.
Visit this group at https://groups.google.com/a/runmyprocess.com/group/supportforum/.

To view this discussion on the web visit https://groups.google.com/a/runmyprocess.com/d/msgid/supportforum/c7c18f9e-1d01-42d1-aa13-8110f45632f7%40runmyprocess.com.

For more options, visit https://groups.google.com/a/runmyprocess.com/d/optout.

--

[freal...@gmail.com]

Thanks.

[freal...@gmail.com]

More or less when you have the copy done?

[Murali]

Hi,

Please raise a case on our Support Portal to process your request from your active RMP account and will keep you informed with the progress.

Regards,
Murali

[freal...@gmail.com]

Hi.
The project wasn't copied for my account.
I try enter in the link that you sent me, but I don't remember my password.
I click on forgot password, but didn't receive nothing.
Can you help me? I need copy the projects to account.

[Pankaj Kumar]

Hi,

Please give us the Ticket/issue  id in order to check the status of the ticket.

I try enter in the link that you sent me, but I don't remember my password.
I click on forgot password, but didn't receive nothing.
Can you help me? I need copy the projects to account.

Pankaj:- Are you not able to reset the password on RunMyProcess? Kindly check the registered email id or spam folder.

Thank you,

Pankaj Kumar

Fujitsu RunMyProcess Support

--
Fujitsu - RunMyProcess
---
You received this message because you are subscribed to the Google Groups "Fujitsu RunMyProcess Developer Community" group.
To unsubscribe from this group and stop receiving emails from it, send an email to supportforum...@runmyprocess.com.
To post to this group, send email to suppor...@runmyprocess.com.
Visit this group at https://groups.google.com/a/runmyprocess.com/group/supportforum/.

To view this discussion on the web visit https://groups.google.com/a/runmyprocess.com/d/msgid/supportforum/ae766196-8c78-458b-9a93-cc8487c69d14%40runmyprocess.com.

[freal...@gmail.com]

HI Pankaj.
I have no ticket. I talked with you a few days ago, and you said that will copy de projects and notify me later, but until now, I didn't receive nothing. You can check in messages of this topic.

[Pankaj Kumar]

Hi,

Do you have access to the Support Portal? if yes, please raise a new ticket for the copy project. The above discussion was closed by the team as its hard to track a copy request on mail since different region team is involved for copy.

Of you do not have access to the Support Portal, kindly share your RunMyProcess registered request email id, we will provide the access and you can raise a new copy request sharing the necessary details.

Thank you,

Pankaj Kumar

Fujitsu RunMyProcess Support

On Mon, Jan 4, 2016 at 4:01 PM, <freal...@gmail.com> wrote:

HI Pankaj.
I have no ticket. I talked with you a few days ago, and you said that will copy de projects and notify me later, but until now, I didn't receive nothing. You can check in messages of this topic.

--
Fujitsu - RunMyProcess
---
You received this message because you are subscribed to the Google Groups "Fujitsu RunMyProcess Developer Community" group.
To unsubscribe from this group and stop receiving emails from it, send an email to supportforum...@runmyprocess.com.
To post to this group, send email to suppor...@runmyprocess.com.
Visit this group at https://groups.google.com/a/runmyprocess.com/group/supportforum/.

To view this discussion on the web visit https://groups.google.com/a/runmyprocess.com/d/msgid/supportforum/4df55c4d-29b7-4844-b191-7b7b0436ca10%40runmyprocess.com.

[freal...@gmail.com]

Hi Pankaj.
I have no access to support portal.

The email is: bruno.f...@retail-consult.com

[Pankaj Kumar]

Hi,

We have forwarded your request to the concerned team, You will get a mail once you get the access of Support Portal

Thank you,

Pankaj Kumar

Fujitsu RunMyProcess Support

--
Fujitsu - RunMyProcess
---
You received this message because you are subscribed to the Google Groups "Fujitsu RunMyProcess Developer Community" group.
To unsubscribe from this group and stop receiving emails from it, send an email to supportforum...@runmyprocess.com.
To post to this group, send email to suppor...@runmyprocess.com.
Visit this group at https://groups.google.com/a/runmyprocess.com/group/supportforum/.

To view this discussion on the web visit https://groups.google.com/a/runmyprocess.com/d/msgid/supportforum/708dd804-c6f3-488b-bb7f-5895af596623%40runmyprocess.com.

[freal...@gmail.com]

Hi Pankaj.
Ok, thank you.
When I should receive the email more or less?

[Murali]

Hi,

Activated your access to Support Portal. We would also request to review our Support guidelines completely while you raise case with us.

Ref: http://docs.runmyprocess.com/Training/Support

Regards,
Murali

[freal...@gmail.com]

Hi.
I already created the ticket.

Case #00002229

[aprovado...@gmail.com]

Hi.
I want copy two projects, but nobody answer to my case. Somebody can help me?
The case number is 00002364.

[aprovado...@gmail.com]

Somebody can help me?