Easy Builder Acess

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lizete....@gmail.com

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Mar 11, 2015, 10:59:15 AM3/11/15
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I would like to have acess do easy builder. When i try it returns unauthorize. Could you hel me?
My user is Lizete....@ts.fujitsu.com

Sweta Suman

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Mar 12, 2015, 4:16:42 AM3/12/15
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Hi,

In order to access Easy Builder add yourself in User and Designer role.

GoTo--> Organization: “RunMyProcess - Application"

Add yourself in Easy Builder-Designer and Easy Builder-User role as “Authorized Users” 

Make sure you are Administrator of account else you will not see full list of Projects/Organizations.

Please find attached screenshot for better understanding.

Let us know if you still face any problem. 

Thanks,
Sweta


On Wed, Mar 11, 2015 at 8:29 PM, Lizete....@ts.fujitsu.com <lizete....@gmail.com> wrote:
I would like to have acess do easy builder. When i try it returns unauthorize. Could you hel me?
My user is Lizete....@ts.fujitsu.com

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Roles.png

lizete....@gmail.com

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Mar 18, 2015, 8:41:08 AM3/18/15
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On Wednesday, March 11, 2015 at 2:59:15 PM UTC, Lizete....@ts.fujitsu.com wrote:
> I would like to have acess do easy builder. When i try it returns unauthorize. Could you hel me?
> My user is Lizete....@ts.fujitsu.com

Thank You for your help. But after assign my user i got the same error. What is missing? Attach some printscreens.
easy builder_acess.PNG
users.PNG
roles.PNG

Sweta Suman

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Mar 18, 2015, 9:49:55 AM3/18/15
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Hi,

Please try log out and log in to reinitialize the session  so that  rights are updated or might be user is not in the role dedicated to that mail provider. 

Also, check the access right of  Mail Provider.

If problem persist , please revert back.

Thanks,
Sweta

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