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ami...@masanalytics.com
Oct 16, 2015, 10:52:21 AM10/16/15
to Fujitsu RunMyProcess Developer Community
Hi, i want to buy 3 licences but i dont know yet to what email account im going to assign each. If i assign a licences to a random account, can i change it later?
Another question. If one of the users of my application already has a run my process account, can I create him as a user in my application?
Thanks,
Regards,
Sweta Suman
Oct 17, 2015, 8:27:16 AM10/17/15
to suppor...@runmyprocess.com
Hi,
Thank you for contacting Fujitsu RunMyProcess Support. Answers to your queries are -
Query 1-
Yes, you can change email address later.
Query 2 -
Email is used as unique login information across all RMP accounts. You cannot create new user with same email id which is already register with RMP.
In a single RunMyProcess account you can associate user(email address) with multiple projects or application.
But if you want to use one email address e.g a...@gmail.com in two different RunMyProccess account then you have to create alias e.g abc+...@gmail.com to be used in another RunMyProcess account.
Hope this helps you.
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Thanks,
Sweta
Fujitsu RunMyProcess
Augusto Miquel
Oct 18, 2015, 7:59:48 PM10/18/15
to Fujitsu RunMyProcess Developer Community
Thanks for your answer.
One person of my company create a free trial account that already expires. I tried to add this person to my proyect but according to Question 2 (above) i cant.
Could you delete that account in order i add it as a user of my proyect??
Thanks,
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Bidisha Das
Oct 19, 2015, 3:29:51 AM10/19/15
to suppor...@runmyprocess.com
Hi,
Can you please send details of the account to be deleted?
Thanks & Regards
Bidisha
Augusto Miquel
Oct 19, 2015, 5:38:38 AM10/19/15
to Fujitsu RunMyProcess Developer Community
Hi the account is macello...@ancortecmin.com
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Bidisha Das
Oct 20, 2015, 4:16:42 AM10/20/15
to suppor...@runmyprocess.com
Hi,
We have deleted the user macello...@ancortecmin.com from trial account.You can now add him to your account.
Thanks & Regards
Bidisha
Augusto Miquel
Oct 20, 2015, 8:29:01 AM10/20/15
to Fujitsu RunMyProcess Developer Community
Thanks!
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Augusto Miquel
Oct 20, 2015, 11:24:54 AM10/20/15
to Fujitsu RunMyProcess Developer Community
Another question, it si possible to extend my trial licence for a cupple of weeks?
Thanks again,
Pankaj Kumar
Oct 22, 2015, 7:27:41 AM10/22/15
to Fujitsu RunMyProcess Developer Community
Hi Augusto,
Please share the registered mail-id (is this ami...@masanalytics.com or other?)associated to the trail account. RMP Team will check and make decision to extend or not and will update you accordingly.
Thank you,
Pankaj Kumar
Fujitsu RunMyProcess Support
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Pankaj Kumar
Oct 23, 2015, 6:28:53 AM10/23/15
to Fujitsu RunMyProcess Developer Community
Hi Augusto,
Its not possible to add trial users in a Licensed account. You need to purchase the licenses for the users you want to add in your account.
Thank you,
Pankaj Kumar
Fujitsu RunMyProcess Support
Augusto Miquel
Oct 23, 2015, 7:28:31 AM10/23/15
to Pankaj Kumar, Fujitsu RunMyProcess Developer Community
Bad News.
Ok thanks for your time.
Regards,
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