403 Error Logging In

[bp...@lucravalde.com]

I changed my google password, and now I get a 403 error when trying to log in. Even when using a completely new computer, nothing changed in RMP I just changed my password on Google.


All work has come to a stop, we are loosing revenue because of this issue.
Thanks,
-Brandon

[bp...@lucravalde.com]

Is it possible that I managed to change the default domain of my account to one that isn't @lucravalde.com, and then when I changed my password it tried to re-auth and now cant? If so, could customer support please add lucravalde.com as a google domain so I can re-oauth?

Thanks

[Sushma Padidela]

Hi,

Sorry for the inconvenience. It might not be related to your password change but currently our platform is down and has unexpected login issue, our platform team is working to resolve it. Please bare with us. It will be back shortly.

For updates on the platform issues you can follow Twitter Ops feed.

https://twitter.com/runmyprocessops

Thanks,

Sushma

Fujitsu RunMyProcess 

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Thanks,

Sushma

Fujitsu RunMyProcess

[Pray Desai]

Hi Brandon,

Login issues have been solved and can you confirm that you can login now ?

Regards,

Pray Desai,

Fujitsu RunMyProcess.

To view this discussion on the web visit https://groups.google.com/a/runmyprocess.com/d/msgid/supportforum/CANu1YRdpXaLw4h%3Dyn2M3b3_xpF2tVgyAM2EqbsDdsJu1TumPyg%40mail.gmail.com.

[bp...@lucravalde.com]

Hi Pray,

Seems to be working now. I'll update here if anything new occurs. Thank you :)

-Brandon