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estu...@gmail.com

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Nov 13, 2014, 9:34:35 AM11/13/14
to suppor...@runmyprocess.com
Hi,

the offer for one user already expired, so what I did was subscribe to a new offer. However, The "overdue" sign hast go away.

Hos long does it take?

regards,
Alejandro Celis

thoshino

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Nov 14, 2014, 12:08:19 PM11/14/14
to suppor...@runmyprocess.com, estu...@gmail.com
Hi,

If you purchase via PayPal, the licenses should be available within minutes.

Can a Administrator-profile user, open the user config from IDE and click on edit (pencil) and save (floppy disk)?

That should refresh user info and change him to billing ok status.

I hope this helps!

Best regards,

Taka
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