Weird behaviour in my process

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J.M.

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Jul 7, 2015, 6:03:22 AM7/7/15
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Hi,

I'm building a process whose flow has two differents roles that can establish a negotiation trough a Web Interface that can be seen and edited by both of them.

The steps I'm making is:
1- the role "A" fill the inputs text of a WI.
2- After that, In the lane of role "A", there is an activity which generates a PDF from the inputs of the previous WI.
3- The role "B", has a human task, whose widgets are the same in the form of the point 1, and which are filled with their own values (The values introduced by role "A").
4 - If role "B" doesn´t like the values introduced by role "A", he modifies these values and get back to point 1.

Well, the behaviour I'm getting is:
a) In point 1, I put a determined value (15, for example)
b) The PDF file is generated with that value
c) The value in the form of role "B", is 15 (OK, till here)
d) The role "B" doesn't agree with a value of 15, so he put 12, for example.
e) The role "A" receive a task with the new value, 12 in that case. But this value is too low, so he modifies the value to 13.
f) A new PDF is generated with the value of 13.
g) Then, the role "B" can see his manual task and look for the value introduced by role "A", but this value... is 15!!!

It seems the variables are only updated unidirectionally.
HOW is it possible?
This is happening with a group of variables (all of this WI), not only one.
I'm sure the variables are the same (I've copy-pasted it).

WHY is this happening?

I need help with that, please, this is getting me crazy @_@

thanks in advance and regards

J.M.

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Jul 8, 2015, 3:31:25 AM7/8/15
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Hi again,

I've noticed that moving from step f) to g) a new instance of my process is created, instead of update the current one. The new one is on the next step but with the old value.
I see this new instance in the basket (upper right corner) but if I refresh the process reports, there is only one.

I add a link to an image with the fragment of my process that I explained in the previous post:
http://postimg.org/image/ts3h51p1h/

Where is the new instance appearing from? and why?
And I thought the basket shows the process like the process reports. Why are they different?

Thanks again (and sorry for the double post)

Regards.

Murali

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Jul 9, 2015, 2:56:52 AM7/9/15
to suppor...@runmyprocess.com, javiermm...@gmail.com, javiermm...@gmail.com
Hi Javier,

Task Basket displays only the Assigned tasks to particular user, but not the Process instances.

Are you managing the tasks between roles in a same web interface with various screens?
If so, make sure to select the submit button Action as "Update Process" in the following screens, that are assigned to Role B as per business requirement.

To verify and confirm the instances created at each step, you can create/monitor in a Process Report for the developed process.

Let us know if you still need any further assistance.

Regards,
Murali
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