Inactive User

[mosa.gh...@gmail.com]

Hello Support,

What happenens exactly when I delete user on the RMP platform? what will happen with the opening instances that already opened by him, can any of user with the same lane proceed and complete his opening instances although that the instance owner is deleted??

Please Advise.

Regards,
Mousa Gharaibeh

[Dimitri MELCHIOR Pro]

Hi Mosa,

First of all, into the list of users, if you click once on , it unactivates the user and frees the associated licence. After, if you re-click on , it will completely delete the user and will free the email address and make it recordable for anothr RunMyProcess account.

Unactivation is a really complete feature that should fore you not to delete users. As long as you can, you must unactivate them.

For your information, if you delete a user from an account, you will have problems with the following resources :

• Processes instances that user is P_initiator of;
• Processes instances that user is P_user of (last approver);
• Tasks assigned to that person will not be reassignable to another person;
• Resources (processes, web interface, etc...) revisions (except the last one) will be deleted;

We planned to enhance user deletion for the coming releases but make sure you do not delete anybody meanwhile.

Best regards.

--

Dimitri MELCHIOR

PreSales Consultant

Contact: dmel...@runmyprocess.com

Tel: +331 75 77 51 78

Mobile : +336 52 70 89 82

Website: Fujitsu RunMyProcess

     

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