Screen Error Process

[recetor....@gmail.com]

Hi.
In my process, in one screen this time, didn't work, and in process report appears these errors:

2016-01-13T11:30:01+0000 - Task "Rececionado" (id: 25[0] - status: ACTIVE): Service Unavailable (503) - Connection to the messaging host could not be obtained. (10 attempts)
-------
2016-01-13T10:50:32+0000 - Task "Aprovador 1" (id: 1[0] - status: WAITING): Notification failed (Internal Server Error (500) - Not connected)

Somebody can help?

[recetor....@gmail.com]

Somebody can explain me?

[Pankaj Kumar]

Hi,

Please share activity details, what you implemented on the activity so that we can understand more on the issue as error details you shared too generic to get information.

Thank you,

Pankaj Kumar

Fujitsu RunMyProcess Support

On Thu, Jan 14, 2016 at 3:30 PM, <recetor....@gmail.com> wrote:

Somebody can explain me?

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[recetor....@gmail.com]

Hi pankaj.
I send the screenshots in attachments.
Help me please.

[Pankaj Kumar]

Hi,

Did you get this error only for 1 process instance or you are getting error each instance of the process. 

If you are getting error each time, it is related to your mail project configuration, if its only for 1 instance, requesting you to reboot the process instance as during that particular time mail server is not reachable.

Thank you,

Pankaj Kumar

Fujitsu RunMyProcess Support

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[recetor....@gmail.com]

I get this error only for 1 process instance.
How I can reboot the process?

[Pankaj Kumar]

Hi,

Please refer to below link to relaunch the process instance.

• http://docs.runmyprocess.com/Lifecycle_Guide/Run/Resume_Process
  

Thank you,

Pankaj Kumar

Fujitsu RunMyProcess Support

On Thu, Jan 14, 2016 at 4:47 PM, <recetor....@gmail.com> wrote:

I get this error only for 1 process instance.
How I can reboot the process?

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[recetor....@gmail.com]

I check again and I obtain the error in other instance. The problem is other right? I send screenshot.

[recetor....@gmail.com]

I followed the steps, but appear more one error. Please check screenshot.