Process stops due to email error

[tedd...@nana.com]

2019-04-16T19:28:16+0000 - Task "Dynamic Task for xxx" (id: 102[0] - status: ABORTED): Unauthorized: c...@n.com. User c...@n.com is deleted

Is this an error message from RunMyProcess server? or is this from Outlook smtp server?

Thanks

[tedd...@nana.com]

No support response.
Just figured it out... when RMP restored our account, didn't restore the user that the Office 365 connector was using to send out email.
Created that user and now it's working

[RunMyProcess Support]

Hi Ted,

Apologies for delay in response.

It seems that the issue is resolved now.Could you please confirm?

We request you to use RunMyProcess Support Ticketing System in future for enhanced support service. Below is the link to signup/reset your password if already registered.

https://desk.zoho.eu/portal/runmyprocess

If you have any problems in sign up kindly let us know.

Thanks & Regards,
Fujitsu RunMyProcess Support