About a week ago, we deleted some processes from customer's LIVE environment that were no longer in use. These processes generate notifications every 24 hours (reporting delays in some tasks executions).
Our customer informed that they are still receiving notifications by e-mail about delays in activities that no longer exist.
I understand that these are notifications that were already being sent or were in a mail queue on the email server...
Is it possible to avoid this somehow? I mean, when the process is deleted, any notification of a process that no longer exists would be suspended
Thanks in advance
Regards,
Luiz Tomaz
First of all apologies for the late reply.
This issue same as SFDC case 4185. We have already responded on ticket. So closing this thread.
Please don't hesitate to contact us for any further query.
Best regards,
RunMyProcess Support Team