Update RMP Basket

[sup...@flowian.com]

Hello Team,

One of our user is facing issue with RMP basket.
The issue is user has three pending request in his basket.However he has no pending tasks in the application.
how to update the RMP basket of that particular user.

Thanks in advance

Regards,
Flowian Support.

[Dipen Raval]

Hi There,

Could you please confirm that which option have you selected for the basket in the header configuration of the web interface?

Also, send the screenshot of the issue which you are facing.

Thanks & Regards,

Dipen Raval

Fujitsu - RunMyProcess Support

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[sup...@flowian.com]

I have selected All Instances in web Interface.

I have also attached the issue.The task are already completed.

Thanks & Regards,
Flowian Support

[Dipen Raval]

Hi There,

We need to arrange a hangout screen sharing session to analyze your issue.

Could you please confirm your availability?

Thanks & Regards,

Dipen Raval

Fujitsu - RunMyProcess Support

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[Dipen Raval]

Hi There,

Could you please confirm your availability?

Awaiting for your response.

Thanks & Regards,

Dipen Raval

Fujitsu - RunMyProcess Support

[Dipen Raval]

Hi Shashank,

Is it possible for you to attend the hangout meeting today at 02:30 PM?

Please confirm your availability.

Thanks & Regards,

Dipen Raval

Fujitsu - RunMyProcess Support

On Wed, Jul 4, 2018 at 10:10 AM, Shashank Tiwari <shashan...@flowian.com> wrote:

Yes, I am available.

When can we have a session?

Thanks & Regards,

Shashank

[Gunjan Rajgure]

Hello Shashank,

Without any response from you, will close this thread.

Please confirm your availability.

Don't hesitate to contact us for any other query you have.

Thanks & Regards,

Gunjan Rajgure

Fujitsu RunMyProcess Support

To view this discussion on the web visit https://groups.google.com/a/runmyprocess.com/d/msgid/supportforum/CALU-Sgpr6dTsfX8C6LwXbkVO7vJV6Foy7bQOz%3DxPMJT-4eK7Cg%40mail.gmail.com.

For more options, visit https://groups.google.com/a/runmyprocess.com/d/optout.

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Thanks & Regards

Gunjan Rajgure

Fujitsu - RunMyProcess Support

[sup...@flowian.com]

Hello Gunjan,
I am ready for hangout session.
Can we have hangout session after 6;30.

Thanks & Regards,
Shashank

[Dipen Raval]

Hi Shashank,

We will schedule a hangout meeting at 06:30 PM today.

Thanks & Regards,

Dipen Raval

Fujitsu - RunMyProcess Support

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[Dipen Raval]

Hi Shashank,

We need to reschedule the hangout meeting.

We will arrange the hangout meeting on 10th July 2018(Tomorrow) at 06:30 PM.

Could you please confirm your availability?

Apologies for the inconvenience.

Thanks & Regards,

Dipen Raval

Fujitsu - RunMyProcess Support

[Dipen Raval]

Hi Shashank,

Are you still facing the issue?

Awaiting for your response.

Thanks & Regards,

Dipen Raval

Fujitsu - RunMyProcess Support

On Mon, Jul 9, 2018 at 5:17 PM, Shashank Tiwari <shashan...@flowian.com> wrote:

Okk

[Dipen Raval]

Hi Shashank,

As this is an open forum such types of queries can't be resolved here.

I would request you to please raise this issue on our platform support portal. 

Please let me know if you face any issue while accessing on Salesforce support portal.

Thanks & Regards,

Dipen Raval

Fujitsu - RunMyProcess Support

On Fri, Jul 13, 2018 at 5:45 PM, Shashank Tiwari <shashan...@flowian.com> wrote:

Yes,

I am still facing the issue.

[Shashank Tiwari]

Thank you for your response. But my issue is solved

Okk

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