Recacluate Parameters and Measure.

[mosa.gh...@gmail.com]

Hello Support,

I have updated and Re-calculated parameters after the instance completed.but the measures weren't change at all , so they reflected on the reports with the old and wrong calculations.but as I mentioned above that the computed parameters were updated successfully.

How Can I update the correct values to the Measures ?? Please Advise.

Regards,
Mousa Gharaibeh

[mosa.gh...@gmail.com]

Any Update??

[Sabine El Rassy]

Hello Mousa,

The measures calculation is asynchronous so sometimes it might takes few minutes. Did you recheck your measures today?

Regards,

Sabine EL RASSY

Customer Solutions Engineer

Contact: selr...@runmyprocess.com

Website: Fujitsu RunMyProcess

3 Rue de Gramont 

75002 Paris - France

Mobile   : +33 (0) 6 22 10 64 61

     

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On Wed, Jan 8, 2014 at 9:47 AM, <mosa.gh...@gmail.com> wrote:

Any Update??

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[mosa.gh...@gmail.com]

[mosa.gh...@gmail.com]

Hi Sabine ,

I have checked the measures , and still give a wrong data

[Sabine El Rassy]

Hello Mosa,

Try to modify a measure and re-save the process it will trigger the measure calculation again.

If the problem still persists let us know.

Regards,

Sabine EL RASSY

Customer Solutions Engineer

Contact: selr...@runmyprocess.com

Website: Fujitsu RunMyProcess

3 Rue de Gramont 

75002 Paris - France

Mobile   : +33 (0) 6 22 10 64 61

     

Fujitsu RunMyProcess user? Please add a review on GoogleApps Marketplace

Afin de contribuer au respect de l'environnement, merci de n'imprimer ce message qu'en cas de nécessité.

Be environmentally friendly: do not print this email unless it is entirely necessary.

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[mosa.gh...@gmail.com]

Hi Sabine ,

Thanks a lot , it's working fine :-)

Regards,
Mousa Gharaibeh