NEED URGENT HELP!!

[raul.ro...@seidor.cl]

We have a client product application process form created whit buttons that have an "update process" action to forward the process... after the last update this buttons stop working and we couldnt find why!! Could it happen because the platform update? Do you have a log with the updates?
We need an urgent help because we have this application in production!

[freal...@gmail.com]

Probably because you have these buttons unavailable in next state. Please send screenshots for better understanding.

[raul.ro...@seidor.cl]

On Tuesday, December 22, 2015 at 10:57:34 AM UTC-3, freal...@gmail.com wrote:
> Probably because you have these buttons unavailable in next state. Please send screenshots for better understanding.

Mister, we have this button working on a script that was working well before the platform update and we didnt change it... this simply stop working right after the update.

[freal...@gmail.com]

Can you send screenshots ?

[erick....@seidor.cl]

On Tuesday, December 22, 2015 at 11:13:00 AM UTC-3, freal...@gmail.com wrote:
> Can you send screenshots ?

Those are the screenshots with an explain over the issue.

[erick....@seidor.cl]

This issue affects every button on the application!

[freal...@gmail.com]

I don't know why. Wait for an admin answer.

[Richard Manga]

Good Morning,

Thank you fopr your call this afternoon.

I escalated the issue to our R&D TEAM.

We are currently working on the issue, we will give you more details as soon as possible.

All our Apologizes for the inconvenience,

Best Regards,

Richard

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[Richard Manga]

Good Morning,

Referring to the official JQuery documentation, you should follow the next instructions in order to use the "click" function:

1- Attach the "simulate" library in your interface. You can download the library in the following link:

https://github.com/jquery/jquery-simulate/blob/master/jquery.simulate.js

2- Call the "click" method as indicated below:

$( "#id_button" ).simulate( "click" )

This should fix the issue.

If you have any other question, please don't hesitate to contact us.

Regards,

Richard

[erick....@seidor.cl]

Is there any other change on the last update that may affect our application for not complain RMP standars? Is there a change log or something that could give us a clue?

[erick....@seidor.cl]

On Wednesday, December 23, 2015 at 11:01:46 AM UTC-3, erick....@seidor.cl wrote:
> Is there any other change on the last update that may affect our application for not complain RMP standars? Is there a change log or something that could give us a clue?

Hi there, returning to work from this special weekend has a little surprise for us.
We had a working jquery datepicker, now only return "null" values.

Is there another way to use it or another standard to fullfil?
Is there any other change that may other users reported?
Is there a log or document with these changes?
Is it posible that jquery is out of this standard and this is why these functions are not working now?

[Richard Manga]

Good Morning Erick,

Please could you share with me your code?

Also, are you using RunMyProcess date picker widget or it is a custom one?

Regards,

Richard

To view this discussion on the web visit https://groups.google.com/a/runmyprocess.com/d/msgid/supportforum/46e72c1d-f0de-424a-846e-4a01120398d3%40runmyprocess.com.

[Erick Bailey]

Richard, thanks again to answer so quickly...

To answer your questions, we are not using RMP datepicker, we are using jquery to do this.

My partner is gonna send you the code.

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Erick Stward Bailey Rebolledo
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Consultor http://www.seidor.cl
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[Raul Rodriguez]

Hi

our code is, it was working before RMP update

$.datepicker.regional['es'] = {
        closeText: 'Cerrar',
        currentText: 'Hoy',
        monthNames: ['Enero', 'Febrero', 'Marzo', 'Abril', 'Mayo', 'Junio', 'Julio', 'Agosto', 'Septiembre', 'Octubre', 'Noviembre', 'Diciembre'],
        monthNamesShort: ['Ene','Feb','Mar','Abr', 'May','Jun','Jul','Ago','Sep', 'Oct','Nov','Dic'],
        dayNames: ['Domingo', 'Lunes', 'Martes', 'Miércoles', 'Jueves', 'Viernes', 'Sábado'],
        dayNamesShort: ['Dom','Lun','Mar','Mié','Juv','Vie','Sáb'],
        dayNamesMin: ['Do','Lu','Ma','Mi','Ju','Vi','Sá'],
        weekHeader: 'Sm',
            firstDay: 1
    }


$("#dias_etapa\\.id_fecha_desde").datepicker(
{  maxDate: "+0M +0D" ,
dateFormat:"yy-mm-dd",
onClose: function( selectedDate ) {
        $( "#dias_etapa\\.id_fecha_hasta" ).datepicker( "option", "minDate", selectedDate );
      }
}

)
$("#dias_etapa\\.id_fecha_hasta").datepicker(
{  maxDate: "+0M +0D",
dateFormat:"yy-mm-dd",
onClose: function( selectedDate ) {
        $( "#dias_etapa\\.id_fecha_desde" ).datepicker( "option", "maxDate", selectedDate );
      }

 }

2015-12-28 12:02 GMT-03:00 Richard Manga <rma...@runmyprocess.com>:

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Raúl Rodríguez Consultor http://www.seidor.cl

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Av. Holanda 099, Of 303

Providencia, Santiago Chile

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[Raul Rodriguez]

image with answers from RMP vs Jquery

[Richard Manga]

Good Morning,

I used your code in a TEST interface. It seems to work. Please find below my example:

As you can see, useing the "val" function will help you to get the selected date.

Regards,

Richard

[Raul Rodriguez]

what happens if function "val" gets outdated and not working in the future? its the same issue we are facing now...

what happens if this "value" is part of a computed process var? What if this only returns with the function "val" and not over the RMP function "getValue"?

[Richard Manga]

Good Morning,

Please could you tell us the version of JQuery that you are using in the interface?

Is it the default one provided by RunMyProcess?

Also, please could you tell us why you are using a default date picker and not the standard RunMyProcess widget?

Best Regards,

Richard

[Raul Rodriguez]

Dear

the version of jquery that we are using in the interface is :
https://d13y5bsxlsv4vk.cloudfront.net/script/com.runmyprocess.ApplicationRunner/js/libraries/jquery/1.9.1/jquery.js
https://d13y5bsxlsv4vk.cloudfront.net/script/com.runmyprocess.ApplicationRunner/js/libraries/jquery-ui/1.10.1/jquery-ui.js

we are  using a default date picker for language modifications  and functional requeriments.

we also need to know what other changes may  affect our application. what other function may be disabled by the last update

[Raul Rodriguez]

Dear
The problem is not if we used or not an alternative script , as in the documentation of RMP is not discouraged or recomend plugins using jquery.
this is a problem because the plugins stop working without warning , you must understand that this is an application in production that began to have failures suddenly .
If they had never worked plugins understand that it is our mistake , but is not the case, as these functioned without problem before last update

[Richard Manga]

Good Morning,

Our R&D TEAM fixed the issue.

Please, could you empty your cache and reload the screen?

The date picker and all the other jQuery functions should work.

I am waiting for your feedback,

Regards,

Richard

[Raul Rodriguez]

Dear

attach image

still does not work!

[Richard Manga]

Good Morning,

Please use the following JQuery Library:

https://d13y5bsxlsv4vk.cloudfront.net/script/com.runmyprocess.ApplicationRunner/js/libraries/jquery/1.9.1/jquery.js?random=12334344

Replace the current version1.9.1 with the previous link.

Regards,

Richard

[erick....@seidor.cl]

On Tuesday, December 22, 2015 at 10:47:37 AM UTC-3, raul.ro...@seidor.cl wrote:
> We have a client product application process form created whit buttons that have an "update process" action to forward the process... after the last update this buttons stop working and we couldnt find why!! Could it happen because the platform update? Do you have a log with the updates?
> We need an urgent help because we have this application in production!

Richard, FINALLY we have a funtional datepicker again!! Thanks for your HUGE help!!
We cant thank you enough!
Best regards, from Chile toy you.