Assign the next task to a user's superior

[Eduardo Bortoluzzi Jr]

Hi folks,

I have a process that I need to assign the next task (or lane) to a user's immediate superior. So, if a user is doing a request, the approval step must go to his manager. If another user is doing a request, the approval step must go to his manager, that might not be the same for the previous user.

What is the best practice to do this?

I thought on:

1) Define a user attribute that has the superior information, and assign the next step to the value on this attribute?

2) Create a collection to keep the organization hierarchy?

3) Use the "Organization" feed to extracted a user's superior?

Thanks,

	Eduardo Bortoluzzi Jr  Av. Eng. Luis Carlos Berrini, 550 - 3º andar Brooklin | São Paulo | SP | Brasil CEP: 04571-000 Tel.: 55 11 3075 0194 | Cel.: 55 11 99162 5560 www.dedalus.com.br

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[Gareth Thiveux]

Hi Eduardo,

Does each user only have a single manager ?

If so, you should consider using the user's metadata to store his manager email.

You should consider using a collection to store the information if the hierarchy is more complex (several managers for a user and a manager is chosen based on a value from the form, for example) or if there's often turnovers in the company or if the customer wants to administrate himself those rules through a collection backoffice.

Regards,

Gareth THIVEUX

Pre-Sales Consultant / Consultant Avant-Vente

 Fujitsu RunMyProcess

22 rue Chauchat, 75009 Paris - France (GMT+1)

website : Fujitsu RunMyProcess

     

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2013/8/13 Eduardo Bortoluzzi Jr <eduardo...@dedalusprime.com.br>

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