Contractor Upgrading.

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bp...@lucravalde.com

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Feb 25, 2015, 2:01:33 PM2/25/15
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Afternoon,

I am a contractor working for a separate organization, I need to get a RMP full version set up for my client. I have done some basic work in the RMP instance I am currently using, I would prefer to add their domain to this one and start creating users. When I attempt to do this, an error occurs.

Should I start a new trial on their domain and upgrade that? If so, how do I transfer my work to the other instance?

Also, the "Offers" tab only shows euro pricing, is their a USD localized version I could present to my client?

Thanks,
Brandon.

Takafumi Hoshino

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Feb 25, 2015, 2:09:32 PM2/25/15
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Hi Brandon,

I checked with our internal team, your account seem fine. 
Can you provide more detail?
What operations cause what error message?

Also, am checking about USD payment option.

Best regards,

Taka


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Brandon Pate

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Feb 25, 2015, 2:15:11 PM2/25/15
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Here is an image, it might be able to explain better than me. I am just trying to add my customer's domain to my account, this is the error I get.

Let me know if there is any tab or setting I can check specifically.

Thanks,
-Brandon

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error_rmp.jpg

tkoma...@runmyprocess.com

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Feb 25, 2015, 6:36:29 PM2/25/15
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Hi Brandon,

Thank you for choosing RunMyProcess for your project.
Regarding the paypal payment, I'm afraid that we only have the EURO payment option today.
If you would need to be billed in USD, please let me know and I will send an invoice with USD pricing.

Thanks,
Takuto
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