Internal Server Error when running Reassign a Task connector

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lto...@gmail.com

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Aug 31, 2018, 3:30:23 PM8/31/18
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Hello,
I am receiving an error when testing the connector "Reassign a Task"

"The server encountered an unexpected condition which prevented it from fulfilling the request - Internal Server Error"

I am running a test to check the behavior before add it to my application.
Could you please, take a look at the attached PDF file that contains some screenshots and let me know if you find something wrong?

Note that the process I am trying to reassign is a subprocess.

Thanks in advance
Regards,
Luiz Tomaz

Reassign_Task.pdf

Pankaj Kumar

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Aug 31, 2018, 8:10:29 PM8/31/18
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HI Liuz,

In attached pdf, you are as singing the task to user "em...@email.com" (may be a dummy email id for sharing in pdf), is it a valid user in your account, also please confirm you are facing this error when you are assigning the task to other user in your account.


Thank you,
Pankaj Kumar
Fujitsu RunMyProcess Support


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lto...@gmail.com

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Aug 31, 2018, 9:27:36 PM8/31/18
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Hello Pankaj
Yes, the e-mail address was changed to generate the evidences.
The error happens even using any other valid email registered to login in the platform.

Regards,

Gunjan Rajgure

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Sep 3, 2018, 7:23:08 AM9/3/18
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Hello Liuz,

We are able to reproduce the issue. We will update you soon.
Thanks for your understanding.
Do feel free to contact us for any other query you have.


Regards,
Gunjan Rajgure
Fujitsu RunMyProcess Support

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Thanks & Regards
Gunjan Rajgure
Fujitsu - RunMyProcess Support

lto...@gmail.com

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Sep 17, 2018, 1:19:37 PM9/17/18
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Hello

Is there a forecast to have this issue solved?

Regards,
Luiz

lto...@gmail.com

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Oct 8, 2018, 1:34:18 PM10/8/18
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Hello

The issue with connector was already fixed. All the other questions. All other technical questions have been clarified with the support team. The question can be marked as closed. Thank you!

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