Unable to create new Collection

[sagar....@flowian.com]

Hi Team,

We are not able to create new collections in our runmyprocess account.

There might be issue of max. number of collections.

So could you please check it and help us in resolving the issue.

Regards,
Sagar

[Murali]

Hi Sagar,

Are you using any code or any other way to create a collection?

Below are some general reasons :

1) Might be you reached the maximum number of authorized collections for an account is 10, Please verify and confirm back.

2) Make sure that you are not using the same collection name with existing one.

If you are facing the same issue after following the above points, then it may be due to some connectivity errors. Try to login on portal after some time.

Please let us know for further assistance.

Regards,
Murali

[sagar....@flowian.com]

Hi Murali,

I think we have reach to the Max.

Thanks for the information.

Regards,
Sagar