Process stuck with error " Unknown authorization header"

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ciche...@fater.it

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Sep 10, 2013, 6:36:44 AM9/10/13
to suppor...@runmyprocess.com
Hello,
I found a process stuck with error " Unknown authorization header".
It should not be a cookie expired as the previous task was added to retrieve a new cookie before proceed with the process.

Could you, please, help on this ?

Thank you,
Luigi

********************************************************************
PROJECT NAME PROCESS NAME REQUEST ID
MAP MAP 1ee92b20-df3e-11e2-97a8-12313b0614f1


2013-09-03T08:18:48+0000 - Task "AddDateEstrazioneiLoop" (id: 92[0] - status: ACTIVE):
2013-09-03T08:18:43+0000 - Task "RichiestaInterventoStartDate" (id: 1[0] - status: ACTIVE):
Unknown authorization header
****************************************************************

Dimitri MELCHIOR Pro

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Sep 10, 2013, 9:52:27 AM9/10/13
to RunMyProcess Support Forum
Hi Luigi,

That's relaunched. It was due to the expired cookie.

Best regards.

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Dimitri MELCHIOR

PreSales Consultant

     

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ciche...@fater.it

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Sep 10, 2013, 10:22:49 AM9/10/13
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Thank you, Dimitri for the quick intervention !
Exactly to avoid the problem of expired cookie, in the process I added a task before the one stucked.

This one, named "RetrieveCookieWithRetrieveCalendar",
I call the connector "Retrieving all calendars [v2.0]" just to create a cookie before to proceed updating a Google site.

Could you tell me what didn't work in the logic so that the process stucked anyway ?

Thankl you,
Luigi


Dimitri MELCHIOR Pro

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Sep 10, 2013, 10:38:41 AM9/10/13
to RunMyProcess Support Forum, Luigi Cichella
Luigi,

I advise you to inject the "RetrieveCookieWithRetrieveCalendar" into the subprocess as with the other boxes. Going from 1 father process to a son one could take time sometimes.

Best regards.

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Dimitri MELCHIOR

PreSales Consultant

     

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ciche...@fater.it

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Sep 10, 2013, 10:57:42 AM9/10/13
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On Tuesday, September 10, 2013 12:36:44 PM UTC+2, ciche...@fater.it wrote:

Thank you for the suggestion, Dimitri.

Luigi

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