Split no working

[arturo...@emyco.net]

Hi,

I have hours trying to have something working, the main goal is to have a RMA process to support our customers asking for warranty. For the process our products are: CAT, Florsheim, Emyco and Hush Puppies.

In order to have an RMA approved we require a lot of internal approvals depending on the brand or brands reclaimed in split 2 (pic1.jpg and split2.jpg). For example:

1. If our customer opens a new RMA reclaiming for the warranty of products Emyco and CAT then it requires CAT and Emyco brand Manager´s approvals…

2. If our customer opens a new RMA reclaiming for the warranty of products Emyco, Hush Puppies and CAT then it requires CAT, Emyco and Hush Puppies brand Manager´s approvals…

3. And so on… that means that depending on the brands in the RMA are the brands manager´s approvals required

I have been trying to have it working using parallel and choice but I’m not getting it working, as soon as the process is in spli2 it stops.

Se pics attached to see my configuration.
Title: EZ – Devoluciones
ID: 121296
User ID: 315373
Account ID: 114841429024573270

[Pankaj Kumar]

Hi,

In the split condition, you are using the assignment operator "=", please use the equality check "==" instead of "=".

i.e.

for the condition "HP",

marcas == "hush_puppies" .

Thank you,

Pankaj Kumar

Fujitsu RunMyProcess Support

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[Arturo Lerma Limas]

Pankaj, I changed it but still no working, no sure what else I´m doing wrong... 

Arturo Lerma

Tecnologías de la Información

Organización EMYCO

Ext: 1530

Teléfono: +52 (477) 740 50 34

Celular: +52 1 (477) 393 2264

[Pankaj Kumar]

Hi Arturo,

Is it possible for you to have a screen sharing session now, if yes, please share your Hangout id.

Thank you,

Pankaj Kumar

Fujitsu RunMyProcess Support

[Pankaj Kumar]

Hi Arturo,

One possibility may be From the Web Interface, selected condition is not coming to process, please add a default condition in the split, and if its going to the "default", please check the variables in the process instance.

Thank you,

Pankaj Kumar

Fujitsu RunMyProcess Support

[Pankaj Kumar]

Hi Arturo,

Are you able to resolve this issue, kindly update us to update/close this discussion.

Thank you,

Pankaj Kumar

Fujitsu RunMyProcess Support

[Arturo Lerma Limas]

I was not able to have it working using check box, the way I fix it was adding some radio buttons... 

thanks

Arturo Lerma

Tecnologías de la Información

Organización EMYCO

Ext: 1530

Teléfono: +52 (477) 740 50 34

Celular: +52 1 (477) 393 2264