History Widget

[jfhen...@grupoficohsa.hn]

Hi,

An User deleted a web interface, I allready recober the web interface by relaunching the process to the last manual task, the problem is that the comment on the history widget disapear, how can I recover all these comments?

Thank you
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[thoshino]

Hi,

Comments history is attached to web interface instance.

If you delete the web interface instance, comments are lost.

BTW, same for file upload widget, it will be empty if you delete and relaunch the web interface instance.

The file is not lost and file_id should still be in the process variable.

Best regards,

Taka

[jfhen...@grupoficohsa.hn]

Hi,

You are telling me that this information cant be restored?

[thoshino]

Hi,

The only place where history widget data is saved, is with the web interface instance.

If that web interface instance is deleted, then you can't restore it.

To avoid same issues in the future, for example you can:

Use other types of widgets to save history as process variable, then it would still be accessible (only as long as process instance is available).

Use other widgets to save history in the collections, then it would still be accessible (only as long as collection data is available).

Best regards,

Taka

[Jorge Fernando Henriquez Lobo]

Thank You Taka, 

How can avoid users access and delete this information and other. 

In other words, actually people can see account, desktop, toolbox, reports, monitoring, libraries, I want they only see my applications, my tsk, reports (only web interface and not modification allowed).

Saludos

[Jorge Fernando Henriquez Lobo]

Hi, 

Could I now who user deleted the web interface?

Atentamente,

	Jorge Fernando Henríquez Organización y Gestión de Procesos Banco Ficohsa jfhen...@grupoficohsa.hn Tel.:(504) 2239-6410, Ext. 2477

[thoshino]

Hi,

It is best practice to design your application, so that users don't have to access the IDE (the Adobe FLEX - Flash environment).

This means, tasks list and workflow entry points should be created as Web Interface.

There are documentations on how to create those in the user guide, should be helpful.

You should do the following:

1. Design home-page (list of workflows) and task list (each task waiting for the user). You can try out the Task basket feature too.

2. Set that home-page as you custom home page (Account>Configuration>Custom homepage). *after you set this, if you need IDE, go to portal.runmyprocess.com/ide.

3. Only allow administrators to access IDE. This, you can go to Account> Users, and for each non-Admin user, check "Do not access IDE".

4. If a user was able to delete a WI instance, he/she must have been Supervisor. This rights should be only given to admin type of person. For all users who are just workflow users, give User and Observer rights in the project access rights tab.

This will prevent the same issue happening again.

Lastly about the logs. 

You can see who logged on with request like this:

https://live.runmyprocess.com/logs/access/${P_customer}/?P_nb=10&P_first=0

Accept: application/json

And there is another log feed for all requests, but there is no data accessible for who did each action in the IDE.

Best regards,

Taka

[Jorge Fernando Henriquez Lobo]

Thank You,

I allready try the request:

https://live.runmyprocess.com/logs/access/113401373474928910/?P_nb=10&P_first=0

It says Error (406)

Does it help me to know who delete the web interface?

I need to kñow if it was really deleted or if any other problem.

Thank you,

Atentamente,

	Jorge Fernando Henríquez Organización y Gestión de Procesos Banco Ficohsa jfhen...@grupoficohsa.hn Tel.:(504) 2239-6410, Ext. 2477

[thoshino]

Hi,

Response code 406 is for "Not acceptable".

In the HTTP header, you need Accept, application/json.

But, it might not help you. It will only list login request history.

It doesn't give you who deleted what when.

It doesn't give you when WI was deleted.

Best regards,

Taka

[thoshino]

Hi,

Actually, I was looking into APIs and found something that might help!

In our Connectors library, there is a Provider named

"RunMyProcess - Secured Connection"

And there find Connector called

"Get details of a process instance"

If you give this Connector the request id (= process instance id), it should give you a feed with several entry nodes, and one of it will be "Comment" (for example, at feed.entry[?].title).

This node will have the value of the history, Base64 encoded JSON format.

feed.entry[?].content.P_value

This should enable you to retrieve the data.

I don't think you can re-enter the comments from back end, but you will be able to retrieve comments content.

Best regards,

Taka

[Jorge Fernando Henriquez Lobo]

Hi,

I tried, could you give me an example where to take  from (= process instance id), 

I tried with process instance (web instance id) id fb133022-fd95-11e3-963b-1231380c7265 and custumer id 113401373474928906

But did not see comment, I send you a screen shot:

Am I doing right?

Atentamente,

	Jorge Fernando Henríquez Organización y Gestión de Procesos Banco Ficohsa jfhen...@grupoficohsa.hn Tel.:(504) 2239-6410, Ext. 2477

[Bidisha Das]

Hi Jorge,

   Sorry for my previous replies.Actually P_request is your process instance id.You can go to your Process report->open the process->parameters->internal parameters->P_request.

       

      Thanks & Regards

      Bidisha Das

[thoshino]

Hi Jorge,

It seems to me that you are doing it right.

I thought I saw a node with title "Comment", but I can't find it now.

It might have been my mistake, sorry.

Please go ahead, the answer is back to the previous one: it can't be recovered.

Best regards,

Taka