Full report export doesn't work anymore in Chrome after last platform update

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yves.d...@gmail.com

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Dec 22, 2015, 11:37:54 AM12/22/15
to Fujitsu RunMyProcess Developer Community
Hello,

Latest update from Monday to Java V3 introduced a new functionality for widget report 'Widget report - full exports now create a file within the relevant project instead of sending an email.'

It works with IE and Firefox but not with Chrome. The report is open directly in the Chrome browser which make it useless and is not downloaded into a csv file.

The 2nd point is that '....instead of sending an email' is not the right wording : an email is still sent. The email now contains a link to the file rather than having teh filde attached to the email.

So what is wrong with Chrome ?
Why is the export not directly creating a csv & downloadable file into the browser without having to receive an email ?

Regards
Yves

Sweta Suman

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Dec 23, 2015, 7:27:55 AM12/23/15
to suppor...@runmyprocess.com
Hi,

Full Export functionality is working perfectly on IE, Firefox and Chrome browser. In all browser its getting downloaded in csv format and file is created in respective project.

Please try deleting cache and temporary file and let us know chrome version you are using.

If problem persist please revert back.


Thanks,
Sweta 
Fujitsu RunMyProcess




Yves

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yves.d...@gmail.com

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Dec 23, 2015, 10:44:31 AM12/23/15
to Fujitsu RunMyProcess Developer Community, yves.d...@gmail.com
Sweta,


I do confirm it doesn't work : report is downloaded as plain text in the browser. I checked also in the directory containing Chrome downloaded files and the csv file doesn't appear
Chrome version is 47.0.2526.106 m

> Regards
> Yves

Sweta Suman

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Dec 27, 2015, 4:06:50 AM12/27/15
to suppor...@runmyprocess.com, Yves de Veyrac
Hi,

Unfortunately we are not able to reproduce this error. Please share screenshot for further investigation. 


Thanks,
Sweta 
Fujitsu RunMyProcess



> Regards
> Yves

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yves.d...@gmail.com

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Jan 6, 2016, 4:07:13 PM1/6/16
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Hello Sweta,

Why has the case been closed ? It's not solved
>
> Regards
> Yves

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