Trigger a proces attaching (not received) file/s

[J.M.]

Hi,

I'm trying to start a process by sending an email with some files attached.
The proces is well started, but I can't see the files in any place.

I attach some images with my configuration and my results.

Please, How can I receive and store the files in RMP for operating with them after that?

Thanks in advance and regards.

[Sweta Suman]

Hi Javier,

Files sent as attachment are stored in RMP server and can be accessed through File Tab. File_id and other details are generated and displayed in Initial parameter of process reports. Please check your configuration and attachment again. Make sure account from which the mail is sent belongs to DESIGNER of the project (because you are testing in TEST mode). Refer attachment for desired output.

Hope this helps you.

Thanks,

Sweta 

Fujitsu RunMyProcess

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[javiermm...@gmail.com]

Hi Sweta,

Thanks for your reply, but I still have the same problem.

I have checked my config and I don't see anything wrong. Actually, as you can see in the images I attached on my previous post, the message is sent, the process is launched but in the initial parameters of the report, the files don't appear.

I've retried with same result.
I attach too, in this post, images referring to the designer acces right of the project and the mail sent, in order to complete the information of the images posted in the previous message.


What am I doing wrong?
Why is it not working?

Thanks again and regards.

[Sweta Suman]

Hi,

Are you still facing same issue ?

If yes please raise a case on our Support Portal from your active RMP account and we will keep you informed with the progress.

Thanks,

Sweta 

Fujitsu RunMyProcess

On Thu, Dec 17, 2015 at 1:32 PM, <javiermm...@gmail.com> wrote:

Hi Sweta,

Thanks for your reply, but I still have the same problem.

I have checked my config and I don't see anything wrong. Actually, as you can see in the images I attached on my previous post, the message is sent, the process is launched but in the initial parameters of the report, the files don't appear.

I've retried with same result.
I attach too, in this post, images referring to the designer acces right of the project and the mail sent, in order to complete the information of the images posted in the previous message.


What am I doing wrong?
Why is it not working?

Thanks again and regards.



On Wednesday, December 16, 2015 at 5:05:29 PM UTC+1, Sweta Suman wrote:

To view this discussion on the web visit https://groups.google.com/a/runmyprocess.com/d/msgid/supportforum/f4bce6ae-e35b-49f5-93b5-8597f2cc5192%40runmyprocess.com.

[javiermm...@gmail.com]

I tried in a test project I have, and it didn't work. However when I include in the project in which this functionality will be used, it worked.

So, I guess It's ok.

Regards.