535-5.7.8 Username and Password not accepted

[mme...@avanxo.com]

Hi team,

Actually I have the following error sending email:

2015-01-26T14:35:32+0000 - Task "Notificacion al solicitante" (id: 55[0] - status: ACTIVE): 535-5.7.8 Username and Password not accepted. Learn more at
535 5.7.8 http://support.google.com/mail/bin/answer.py?answer=14257 m74sm10079755qgd.17 - gsmtp

I attach pictures about the process configuration and error.

Thank you for your help.

[thoshino]

Hi,

I believe you are using gmail to send email.

RMP is sending SMTP requests to Gmail servers. 

From Gmail servers, all send-email requests from RMP are like requests from any other "email applications" or "client applications".

With that in mind, please check the URL in the error message, which directs you to google help page.

http://support.google.com/mail/bin/answer.py?answer=14257

It lists many things you should try.

The error is mainly coming from various gmail security logic.

Best regards,

Taka

[mme...@avanxo.com]

Hi,

Thank you Take for your explain. The error was in the mail provider specifically in authentication setup.

Best regards,