Forbidden error retrieving all google calendars

[ciche...@fater.it]

Hello,
I got a process error on a step that calls connector
"Retrieving all calendars [v2.0]"

The error is:
"Task "RetrieveCallID" (id: 25[0] - status: ACTIVE): Forbidden"

The user is active and has the role required.

Furthermore, I cannot understand why other processes initiated by the same user went beyond the same step.

What should I check ?
Is it possible to have details of the "Forbidden" error ?

Thank you.

[Sushma Padidela]

Hi,

Please try to click F12 in  your browser some kind of console opens at the bottom,  click network and on left side click the url which has error(red) -> click response and check if you can find any other error details. You can send us the screenshot as well.

Thanks,

Sushma

Fujitsu RunMyProcess

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[ciche...@fater.it]

Hello Sushma,
the error is not on a form but is shown when I go in the process report/Execution path of the process blocked.

Here attached the screenshot of result.

Should I try the step suggested opening the form, anyway ?

Thank you.

[ciche...@fater.it]

Hello,
help...there are other processes blocked at the same step.

I wonder it could be the authentication of the provider (see attachment).
I tried to test the connector and I got the same error!

Thank you.

[Abdellatif El Alaoui]

Hello Cichella,

The Calendar API V2 is no more availble. You should migrate to API V3.

Follow the link  :https://developers.google.com/google-apps/calendar/migration

Regards,

To view this discussion on the web visit https://groups.google.com/a/runmyprocess.com/d/msgid/supportforum/d2c1c4c5-f9f4-4fb0-8f45-2fcd8ba0fc0d%40runmyprocess.com.

For more options, visit https://groups.google.com/a/runmyprocess.com/d/optout.

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Customer Solution Engineer

Contact: aela...@runmyprocess.com

Mobile : +33(0)6 12 17 86 64

Website: Fujitsu RunMyProcess

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[ciche...@fater.it]

Hello,
I had a look at the link but it does not seem there is a guide to migrate running processes that calls the obsolete connector.
Please understand that we have many processes calling "Retrieving all calendars v2.0" and I need to know, if I understood, how to change the connector called by that single step now in error!.

Thank you.

[thoshino]

Hi,

When you want to make any change to production application on RunMyProcess, this article should provide guidance.

http://docs.runmyprocess.com/Lifecycle_Guide/Deploy/Production_Release

You need to make the modifications needed, then create a new version, and push that version to production.

If you want pending processes to also run with the new Google APIs, you must make sure you haven't made any MAJOR changes (refer to MAJOR/MINOR in the article above), and when changing the production version select the 2nd option (New version).

Otherwise, you can also manually pick each process instances and restart in selected version.

Best regards,

Taka

[ciche...@fater.it]

Hello,
I hoped there could be another solution because now I must beg that red processes are running the production version and not an older one, so that I can create un updated version.

I had a look at the connectors but I have not found a V.3.0 of "Retrieving all calendars": they seems all named "...[v2.0]".
Could you tell me where I can find the V3 as suggested in previous messages ?

Should I change all calendar related connectors (i.e. "Creating single-occurrence") or just the "Retrieving all calendars" ?

Thank you.

[thoshino]

Hi,

There are no connectors for Google Calendar API v3 in our library as of today.

The Google documentation is here

https://developers.google.com/google-apps/calendar/v3/reference/

And since it is change on Google side affecting all v2 APIs, you must change all connectors using v2. not just all calendar.

Best regards,

Taka

[ciche...@fater.it]

Hello Taka,
thank you for clarifying that.
I understand there are no RMP connectors for Google Calendar API 3.0 but Abdellatif said that the error I got in the process requires that those connector must me migrated to API 3.0.

So, how can we migrate/change the connector to V.30 ?
I had a look to the link from Abdellatif but it does not explain how to change the RMP connector.

I can imagine we are not the only whith such a problem...

Thank you.

[thoshino]

Hi,

Which Connectors are you using for Google Calendar?

Can you list their names?

Best regards,

Taka

[ciche...@fater.it]

Hello,
basically we are using these 2:
- Retrieving all calendars [v2.0]
- Creating single-occurrence events [v2.0] updated

Here attached a screenshot.

Thank you !

[ciche...@fater.it]

Hello Taka,
I am working on the project you downloaded about the Google Calendar API 3.0.

I wonder if, instead of authenticate to Google Calendar with OAuth, I can authenticate with user/password adding a step "Login Google calendar" and then add the date with the "Create single-occurrence event" V3 connector you dowloaded.

Is it possible ?

Thank you!

[thoshino]

I do not think that is possible, from my experience I tested just once and was not working for me so did not dig deeper.

Also the official google documentation does not mention option of login/password for V3 api.

Do you have a google expert you can talk to?

This is a Google API question so we do not have an official answer.

Best regards,

Taka