Allow the requisitioner to skip the current approver.

[travis....@teknion.com]

In this situation I have a user(requisitioner) that will submit a PO which will be sent to his/her appover(found in metadata). If that approver is away on vacation then this request will sit idle. I want the user to be able to go into his submitted PO request and change the approver. The issue I am facing is that I do not know how a user can change an active process.

Thank-you for your assistance.

Travis Vliegen

[Pankaj Kumar]

Hi Travis,

You can use the delegation if the approver is on leave, its the best practice of RMP rather then giving the access to the requester to modify the approver at run time.

Delegation App Name:- rmp:delegation.

Kindly check if this project is in your account or we will copy for you.

Please find more details about delegation on RMP User Guide:-

http://docs.runmyprocess.com/Developer_Guide/Rights/Delegation

Thank you,

Pankaj Kumar

Fujitsu RunMyProcess Support

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[travis....@teknion.com]

Hey Pankaj,

I do have that project, the issue with that is that we have to rely on the approver to change the task. We are looking for a better solution. If the approver was on a sudden leave, maybe an accident, then the delegate solution would not be very effective.

I appreciate your suggestion,


Travis Vliegen

[Pankaj Kumar]

Hi Travis,

You can use the timer and configure it in a way that after certain time, if no action is taken on a request, it will escalate and go to next level of approval, skipping the current approver of request.

Thank you,

Pankaj Kumar

Fujitsu RunMyProcess Support