Process and split and multiple instances in basket 'tasks'

[bgj...@gmail.com]

Hi,

I have a process (refer secondattachment) which is meant to allow two people in two different locations to do a task on the same process at the same time. This process also allows rejection of information and reverting back to the previous step.

The problem I have is that when this rejection occurs, a second non-link task appears in the Basket > My Tasks > Pending list.

I presume this is being cause by the AND split earlier in the process.

My question is:
1) Is there a way to resolve this to prevent a second 'non-link' task appearing without removing the and?
2) If not, is there another way to handle this sort of split?

Regards,

Ben Jones

[Prachi Chandak]

Hi Ben,

Apologizes for delay in response. 

Can you please explain the process flow where you are using AND gate.

 I assume that if you want to proceed further on either of the approval then what is the use of AND.

Please clear this so that we can resolve the issue.

Please do not hesitate to contact us for any further query.

Thanks & Regards,

Prachi Chandak

Fujitsu RunMyProcess Support

--
Fujitsu - RunMyProcess
---
You received this message because you are subscribed to the Google Groups "Fujitsu RunMyProcess Developer Community" group.
To unsubscribe from this group and stop receiving emails from it, send an email to supportforum+unsubscribe@runmyprocess.com.
To post to this group, send email to suppor...@runmyprocess.com.
Visit this group at https://groups.google.com/a/runmyprocess.com/group/supportforum/.
To view this discussion on the web visit https://groups.google.com/a/runmyprocess.com/d/msgid/supportforum/637bc458-2d90-4a18-a036-27f1f5d90079%40runmyprocess.com.
For more options, visit https://groups.google.com/a/runmyprocess.com/d/optout.

[Dipen Raval]

Hi Ben,

Awaiting for your response to update the case.

Thanks & Regards,

Dipen Raval

Fujitsu RunMyProcess Support

To view this discussion on the web visit https://groups.google.com/a/runmyprocess.com/d/msgid/supportforum/CA%2BDBeV%2BwvWzrzyygVF-%3Dx3HRdoTgYHoJWX1L-asEQgJEZhWm9w%40mail.gmail.com.

[bgj...@gmail.com]

Hi Dipen,

I've resolved the issue by removing the AND gate, however I'll need to implement an AND system in a future process.

when I get a chance today I'll create a smaller scale process to show the issue and then post the details on here. Hopefully you can help me out.

Also, apologies for not responding sooner, I've been doing several roles at the moment.

Regards,

Ben Jones