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olli.pe...@gmail.com
Jun 10, 2014, 5:41:25 AM6/10/14
to suppor...@runmyprocess.com
Hi,
when I open an organization I get the error "Error loading users list" (see screenshot). The menu entry "Users" is also missing. The "New User" button is active but is not working. I have the Administrator Profile.
when I open an organization I get the error "Error loading users list" (see screenshot). The menu entry "Users" is also missing. The "New User" button is active but is not working. I have the Administrator Profile.
Account-ID: 112761400586592693
Regards
Oliver
Sabine El Rassy
Jun 10, 2014, 8:30:14 AM6/10/14
to RunMyProcess Support Forum
Hello Oliver,
Since Magdalena V2 release, we've added restriction of users' rights.
You're profile is not allowed to see other users. If you need to unlock this restriction please do contact one of the other Admins of the account so he can grant you back the access.
For more information, please do not hesitate to contact us back.
Best Regards,
ᐧSabine EL RASSY
Customer Solutions Engineer
olli.pe...@gmail.com
Jun 11, 2014, 5:42:50 AM6/11/14
to suppor...@runmyprocess.com, olli.pe...@gmail.com
Thank you, that fixed my problem.
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