Re: [supportforum:736] Re: RMP currently down for all projects - 503 error

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bestfri...@gmail.com

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Jul 31, 2013, 12:04:49 PM7/31/13
to suppor...@runmyprocess.com, Firas El Rassy -RMP, Dimitri MELCHIOR Pro, sample...@gmail.com
On Thursday, July 25, 2013 1:00:47 AM UTC-4, sample...@gmail.com wrote:
> On Wednesday, July 24, 2013 6:42:15 PM UTC-4, Gareth Thiveux wrote:
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> > Hi,
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> > Yes, RunMyProcess is running fine.
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> > Can you send us a screenshot of the endless loading page you've encountered ?
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> > Regards,
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> > Gareth THIVEUX
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> > Pre-Sales Consultant / Consultant Avant-Vente
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> >  Fujitsu RunMyProcess
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> > 22 rue Chauchat, 75009 Paris - France (GMT+1)
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> > website : Fujitsu RunMyProcess
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> > Fujitsu RunMyProcess user? Please add a review on GoogleApps Marketplace
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> > Afin de contribuer au respect de l'environnement, merci de n'imprimer ce message qu'en cas de nécessité.
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> > 2013/7/25 <bestfri...@gmail.com>
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> > On Tuesday, July 23, 2013 2:29:04 PM UTC-4, Alexander Vermonty wrote:
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> > > We are unable to access any RMP sites/apps. Please assist Asap.
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> > > System Analyst
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> > > aver...@trumphotels.com
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> > > p. 212.842.5522 | f. 212.842.5539
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> > > TRUMP SOHO NEW YORK
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> > > 246 Spring Street | New York, NY | 10013
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> > > TrumpSoHoHotel.com | facebook.com/TrumpSoHoNewYork |twitter.com/TrumpSoHo
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> > > AAA Five-Diamond Award 2013
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> > > Condé Nast Traveler "Gold List" 2013
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> > > NEW YORK: CENTRAL PARK & SOHO | CHICAGO | LAS VEGAS | WAIKIKI | PANAMA |TORONTO | DORAL, MIAMI
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> > > Coming Soon VANCOUVER | WASHINGTON D.C.
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> > When i try to open rmp page in test mode, it is not coming up and only thing i can see is loading image .
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> > Could you please confirm whether RMP is running fine or not?
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> > --
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> > Fujitsu - RunMyProcess
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> > ---
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> > You received this message because you are subscribed to the Google Groups "RunMyProcess Support Forum" group.
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> I am facing this problem in IE only and it works fine in Chrome.
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> PLease find the attachment for reference

Could you please confirm whether there is any compatibility issues when using RMP in IE8, bcoz currently in works in chrome but failing to display web interface in test mode

Gareth Thiveux

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Jul 31, 2013, 2:02:51 PM7/31/13
to suppor...@runmyprocess.com, Firas El Rassy -RMP, Dimitri MELCHIOR Pro, sample...@gmail.com
Hi,

You may have performance issues with IE8, as Javascript excution is quite slow compared to Firefox, Chrome or IE9.
But you seem to be saying that your form is loading properly in LIVE mode but not in TEST one.
Your loading problem then must be linked to any changes you've made between your version in LIVE and the one in TEST.
Are there many differences ? Any added Javascript code in your form ?


Regards,

Pre-Sales Consultant / Consultant Avant-Vente
 Fujitsu RunMyProcess
22 rue Chauchat, 75009 Paris - France (GMT+1)

     


Fujitsu RunMyProcess user? Please add a review on GoogleApps Marketplace

Afin de contribuer au respect de l'environnement, merci de n'imprimer ce message qu'en cas de nécessité.
Be environmentally friendly: do not print this email unless it is entirely necessary.

bestfri...@gmail.com

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Jul 31, 2013, 5:37:42 PM7/31/13
to suppor...@runmyprocess.com, Firas El Rassy -RMP, Dimitri MELCHIOR Pro, sample...@gmail.com
On Wednesday, July 31, 2013 2:02:51 PM UTC-4, Gareth Thiveux wrote:
> Hi,
>
> You may have performance issues with IE8, as Javascript excution is quite slow compared to Firefox, Chrome or IE9.
> But you seem to be saying that your form is loading properly in LIVE mode but not in TEST one.
>
>
> Your loading problem then must be linked to any changes you've made between your version in LIVE and the one in TEST.
> Are there many differences ? Any added Javascript code in your form ?
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>
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> Regards,
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> Gareth THIVEUX
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> Pre-Sales Consultant / Consultant Avant-Vente
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>
I didnt try in LIve mode, but test mode is not working in IE and works in chrome only

Gareth Thiveux

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Aug 1, 2013, 4:34:52 AM8/1/13
to suppor...@runmyprocess.com, Sai moto
Hi,

Is it only one of your web interfaces that doesn't load under IE in TEST mode ? Or all of them ?


Regards,

Pre-Sales Consultant / Consultant Avant-Vente
 Fujitsu RunMyProcess
22 rue Chauchat, 75009 Paris - France (GMT+1)

     

bestfri...@gmail.com

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Aug 1, 2013, 1:07:23 PM8/1/13
to suppor...@runmyprocess.com, Sai moto
On Thursday, August 1, 2013 4:34:52 AM UTC-4, Gareth Thiveux wrote:
> Hi,
>
>
> Is it only one of your web interfaces that doesn't load under IE in TEST mode ? Or all of them ?
>
>
>
>
> Regards,
>
>
>
>
>
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> Gareth THIVEUX
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> Pre-Sales Consultant / Consultant Avant-Vente
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>
I am facing problem for all webinterfaces

Gareth Thiveux

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Aug 1, 2013, 1:12:06 PM8/1/13
to suppor...@runmyprocess.com, Sai moto
Hi,

Could you give me the login you're using, name of project and name of one of the interfaces you have this issue with ?


Regards,

Pre-Sales Consultant / Consultant Avant-Vente
 Fujitsu RunMyProcess
22 rue Chauchat, 75009 Paris - France (GMT+1)

     


Fujitsu RunMyProcess user? Please add a review on GoogleApps Marketplace

Afin de contribuer au respect de l'environnement, merci de n'imprimer ce message qu'en cas de nécessité.
Be environmentally friendly: do not print this email unless it is entirely necessary.

bestfri...@gmail.com

unread,
Aug 6, 2013, 3:45:52 PM8/6/13
to suppor...@runmyprocess.com, Firas El Rassy -RMP, Dimitri MELCHIOR Pro, Eric Brunnett, aver...@trumphotels.com
On Tuesday, July 23, 2013 2:29:04 PM UTC-4, Alexander Vermonty wrote:
> We are unable to access any RMP sites/apps. Please assist Asap.
>
>
>
>
>
>
>
> ALEXANDER VERMONTY
>
> System Analyst
>
> aver...@trumphotels.com
>
> p. 212.842.5522 | f. 212.842.5539
>
>
> TRUMP SOHO NEW YORK
>
> 246 Spring Street | New York, NY | 10013
>
>
> TrumpSoHoHotel.com | facebook.com/TrumpSoHoNewYork |twitter.com/TrumpSoHo
>
>
> AAA Five-Diamond Award 2013
>
> Condé Nast Traveler "Gold List" 2013
>
>
> NEW YORK: CENTRAL PARK & SOHO | CHICAGO | LAS VEGAS | WAIKIKI | PANAMA |TORONTO | DORAL, MIAMI
>
> Coming Soon VANCOUVER | WASHINGTON D.C.

nagasa...@arrisi.com is the account,I am using in RMP.


Project Name-PCN GUI


Web Interface- Upload

Gordon Short

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Aug 6, 2013, 5:37:27 PM8/6/13
to suppor...@runmyprocess.com
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