pdf export button in process does not work

[olli.pe...@gmail.com]

If you open a process there is a button to export the process into a pdf document (see screenshot). This button produces an empty pdf document. Is this a known bug? Is there a way to fix this?

Regards
Oliver Petrovski

[Ankita Shrinath]

Hi Oliver,

Good Day.

To download the PDF version of the process on Chrome you will have to disable Chrome PDF Viewer (to do so type "about:plugins" in the address bar of Google Chrome) which will force Chrome to use Adobe.

Hope this will help you.

Please feel free to contact us for any information.

Thanks & regards,

Ankita Shrinath

RunMyProcess Support

[Dipen Raval]

Hi Oliver,

Good Day.

Could you please confirm that issue has been clarified?

Please don't hesitate to contact us for any further query.

Thanks & Regards,

Dipen Raval

Fujitsu - RunMyProcess Support

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[olli.pe...@gmail.com]

Hi,
I disabled the Firefox internal PDF Viewer and then downloaded the exported pdf file to my disk. But the file is still empty.

Regards
Oliver Petrovski

[Abhilash Sambhare]

Hi Oliver,

We are working on this issue with  our R & D team.We will update you once we receive updates from them.

Please don't hesitate to contact us.

Thanks & Regards,

Abhilash Sambhare

Fujitsu RunMyProcess Support

Regards
Oliver Petrovski

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Thanks & Regards,

Abhilash Sambhare

Fujitsu RunMyProcess Support

[Richard Manga]

Good morning Oliver,

I am Richard Manga, Support Manager.

We were able to reproduce the issue and updated our R&D Team.

Is it critical for your Business? For which Company are you developing?

Best Regards,

Richard Manga

[Prachi Chandak]

Hi Oliver,

Awaiting for your response. Is it required for in development?

Thanks & Regards,

Prachi Chandak

Fujitsu RunMyProcess Support

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[shraddhap...@gmail.com]

Hi Oliver,

Good Day.

Awaiting for your response.

Regards,
Shraddha Pangantiwar
RunMyProcess Support

[Oliver Petrovski]

I am in no hurry. This was just for a demo.

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[Ghanshyam Mule]

Hello Sir,

The functionality of pdf export is working fine. The issue associated with it is fixed.
Can you please confirm it.
We are waiting for you reply.

Best regards,

Ghanshyam

Fujitsu RunMyProcess Support

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[shraddhap...@gmail.com]

Hi Oliver

Good Day.

Please confirm if your issue is fixed.
Do feel free to contact us for any other queries.

Thanks & regards,
Shraddha Pangantiwar
Fujitsu RunMyProcess Support

[Ghanshyam Mule]

Hi Oliver, 

The PDF export functionality issue is fixed now. 
Please confirm us if issue is fixed for you. 
We are waiting for your reply. 

Best regards, 
Ghanshyam 

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