Submit button not starting the process.

ani.anit...@gmail.com

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Sep 20, 2013, 9:33:17 AM9/20/13

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I have placed a submit button one the launch screen. The function of which is similar to the one showed in the tutorials.

After progressing quite a bit in my model, I decide to test it.
"Request registered" message come up but nothing happens.
No e-mail is sent or anything.

I followed all the instructions given in the tutorials please help.

Dimitri MELCHIOR Pro

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Sep 20, 2013, 9:41:24 AM9/20/13

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Emails are sent however. CHeck your Spam box. Refer Process report below :

Regards

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Dimitri MELCHIOR

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Tel: +331 75 77 51 78

Mobile : +336 52 70 89 82

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ani.anit...@gmail.com

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Sep 20, 2013, 4:21:01 PM9/20/13

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Please see the attached file of the problem I am having with buttons.
(Zoom if necessary!)

Please guide on how to resolve this issue!

Problem2.png

Dimitri MELCHIOR Pro

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Sep 20, 2013, 6:22:40 PM9/20/13

to RunMyProcess Support Forum, anitha prakash

At the very right hand side of your table, the #N/A will explain you why it's not working in the second column (click on it)

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Dimitri MELCHIOR

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Tel: +331 75 77 51 78

Mobile : +336 52 70 89 82

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ani.anit...@gmail.com

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Sep 20, 2013, 6:33:49 PM9/20/13

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Upon clicking the #N/A it is displaying an error message that reads:
"com.google.gwt.core.client.JavaScriptException: (ReferenceError): col_Company is not defined"

How and where do I define col_company? How do I fix this error!

Dimitri MELCHIOR Pro

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Sep 20, 2013, 6:36:45 PM9/20/13

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Good, in your web interface configuration, collection tab, you must tick available to make your collection loaded in all of the screens.

Best regards!

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ani.anit...@gmail.com

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Sep 20, 2013, 6:53:24 PM9/20/13

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Thank you, I have checked the collection to be available on all the screens.
Saved the changes and re-tested the WI.
It is springing up with a new error message :
"com.google.gwt.core.client.JavaScriptException: (ReferenceError): set_list_names is not defined"
What is to be done now ?

Dimitri MELCHIOR Pro

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Sep 20, 2013, 6:56:05 PM9/20/13

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The javascript widget - were the function is defined - is not available in current screen.

Best regards

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ani.anit...@gmail.com

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Sep 20, 2013, 7:15:46 PM9/20/13

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I have made the javascript (there is only one there by the way) available for all screens. Problem persists!
Please help.

Sabine El Rassy

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Sep 20, 2013, 7:29:46 PM9/20/13

to RunMyProcess Support Forum, anitha prakash

Hello Anna,

If you're getting this error and you're confirming that your JS is available and active within your screen, then you have to check if you have the function set_list_names defined in your JS.

here's a link containing example with collection that might help if you're facing problems.

Regards

Sabine EL RASSY

PreSales Consultant

Contact: selr...@runmyprocess.com

Website: Fujitsu RunMyProcess

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On Sat, Sep 21, 2013 at 1:15 AM, <ani.anit...@gmail.com> wrote:

I have made the javascript (there is only one there by the way) available for all screens. Problem persists!

Please help.

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ani.anit...@gmail.com

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Sep 22, 2013, 6:10:04 AM9/22/13

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Sabine, I am unable to find the solution! The error still persisits.

This is the js in a table that is listening to another variable:
var vb_name = "vb_name_" + P_index;
var p_widget = id_my_company.id_name[P_index];

var my_pattern = {};
my_pattern.nepi_id = [[my_company.nepi_id]][P_index];
col_Company.listCallback(my_pattern,{},set_list_names(vb_name,p_widget),get_names_ko);
_________________________________________________________________________
and this the defining js:

}

function get_names_ko(result) {
//Error while retrieving cars from nepi_id
alert("ko " + JSON.stringify(result));
}
______________________________________________

The function set_list_name is defined so I don't know why the error persists!
Please Help!

Sabine El Rassy

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Sep 23, 2013, 5:25:59 AM9/23/13

to RunMyProcess Support Forum, anitha prakash

Hello Anitha,

Try to put you set_list_names function within your JS defined in the Array widget directly.

For the issue of the buttons, it's not the same button shown twice. The problem is that you had made the buttons of the NEPI screen as well as the button of your screen NEPI_diagnosis validation available on the NEPI screen. So what you need to do is to untick available for the second set of buttons on your NEPI screen.

Regards,

ani.anit...@gmail.com

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Sep 23, 2013, 9:22:42 AM9/23/13

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This is the error message that pops up when I include the set_list_name function directly in the array widget.

fileName: https://d13y5bsxlsv4vk.cloudfront.net/script/com.runmyprocess.ApplicationRunner/deferredjs/1FD89CF38260D14742C85CA02524763F/1.cache.js
lineNumber: 2699
columnNumber: 0

It has made matters worse!

Sabine El Rassy

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Sep 23, 2013, 9:32:35 AM9/23/13

to RunMyProcess Support Forum, anitha prakash

Hello Anitha,

You have the cause of the error in the error message

This is the error message that pops up when I include the set_list_name function directly in the array widget.
com.google.gwt.core.client.JavaScriptException: (SyntaxError): missing } after function body

Make sure you add '}' at the right place

Sabine EL RASSY

PreSales Consultant

Contact: selr...@runmyprocess.com

Website: Fujitsu RunMyProcess

Fujitsu RunMyProcess user? Please add a review on GoogleApps Marketplace

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ani.anit...@gmail.com

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Sep 23, 2013, 9:51:40 AM9/23/13

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Managed to resolve that, original problem of company being rejected even after clicking aprrove still persists.
and this time on the validation WI no error messages as well!

Sabine El Rassy

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Sep 23, 2013, 10:04:19 AM9/23/13

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Hello Anitha,

The reason that your process is not behaving as you wish, is that you didn't define on the gateway the correct conditions. So you need to do as shown in the attached file.

Regards,

mprocess.png

ani.anit...@gmail.com

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Sep 23, 2013, 11:24:45 AM9/23/13

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It is working now. The process is flagging an error after this. The error is as follows :
2013-09-23T15:13:29+0000 - Task "Conduct Basic Module" (id: 6[0] - status: ABORTED): Error while processing {format}
Expression format is undefined on line 1, column 3 in Conduct Basic Module.
Looking up the FAQ the closest solution mentioned is :
NA Task "xxx" (id: 6 - status: 301): Invalid XML result: Error on line -1: Premature end of file.

The service (web service) you are calling has sent you back a non XML response : change "Result Format" of the service from "XML" to "TEXT" to analyze its answer)

I am not sure I follow.How to define format?
Please see the attached report and function definition image.

Error_report.png

conduct_basic_format_error.png

Sabine El Rassy

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Sep 23, 2013, 12:09:41 PM9/23/13

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Anitha,
I can see that you have two variables in your input: Auth and format. Do you need these variables as an input for your manual task? If yes than the error clearly says

Expression format is undefined on line 1, column 3 in Conduct Basic Module.

So if you need this variable within the process you have to define it and give it a value. If the variable is useless you have to remove it.

Please do make more effort trying to get the cause of the error before posting on the forum.

Regards,

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