Unable to open the process

[sarita...@flowian.com]

Hello Team,
I am unable to open the process. There is an error as "Invalid file format".I am sharing screenshot of the error detail.
Please try to reply as early as possible its urgent.

Thanks in advance.

Regards,
Sarita

[Ghanshyam Mule]

Hi Sarita,

We couldn't find any screenshot attachement in your post.

Can you please share with us.

Regards

Ghanshyam 

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[sarita...@flowian.com]

Hello Ghanshyam,
Please find the attached file of the error details.

[Ghanshyam Mule]

Hi Sarita,

Can you please check below points:-

1.Clear cache files from Browser.

2.Check whether file is corrputed or not.

3.Have you designed the process from IDE or Easy Builder?

4.Have you deleted the Process revision which you are trying to open?

If you have further queries, please don't hesitate to ask. 

Thanks & Regards,

Ghanshyam Mule

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[Richard Manga]

Good morning Sarita,

The process is now ok.

Please could you confirm?

regards,

Richard Manga Support & Training Manager RunMyProcess

rmanga@runmyprocess.com                 3 rue de Gramont 75002, Paris, France. www.runmyprocess.com

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[sagar....@flowian.com]

Hello Team,

The issue has been solved.

Thanks